Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cierra Jones

Roebuck ,SC

Summary

Hello , I am a motivated and driven individual skilled in law enforcement and security operations. I have also proven history of success with the great opportunities to advance in my career fairly quickly . All while providing exceptional security services, diffusing tense situations and maintaining order in public and private settings. I am dedicated to any job task placed at hand and enforcing the policy with integrity, professionalism and fairness. I am very passionate about my job duties and everyday I strive to be the outgoing , bright , and the very smart woman I am . I feel I would be a great fit for the next available position with my work ethics alone side and my eagar to want to learn more.

Professional in administrative support, bringing wealth of experience in managing front desk activities and ensuring positive client interactions. Adept at handling inquiries, coordinating appointments, and maintaining well-organized reception area. Committed to teamwork and consistently achieving results through adaptability and reliability.

Professional with strong background in coordination and customer service. Skilled in managing multiple tasks efficiently, ensuring smooth daily operations, and providing exceptional support. Known for strong team collaboration, adaptability, and reliability. Proficient in scheduling, communication, and problem-solving, ensuring welcoming and organized environment.

Dedicated with excellent experience in maintaining professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Detention Sergeant

Greenville County
Greenville, SC
01.2024 - Current
  • Provided support during court proceedings, escorting inmates to and from hearings as needed.
  • Assisted medical staff with inmate care, ensuring timely treatment for health concerns.
  • Facilitated inmate rehabilitation by coordinating educational programs and counseling services.
  • Maintained order in the detention facility by consistently enforcing rules and regulations.
  • Contributed to policy development initiatives aimed at enhancing facility operations and improving overall efficiency within the detention center.
  • Reduced the risk of altercations by conducting thorough cell inspections and identifying potential hazards.
  • Handled emergency situations effectively by following established protocols and utilizing crisis intervention techniques when necessary.
  • Developed positive rapport with inmates, establishing respectful relationships that contributed to overall facility stability.

Population Management Officer

Greenville County
Greenville, South Carolina
08.2021 - 01.2024
  • Sentencing sheets and Information is updated correctly into the V-Connect System
  • Ensuring Inmate Release Dates are correct
  • Handling SCDC Inmates / Paperwork in a timely manner to leave out weekly
  • Notifying Medical Department of Inmates sentence to Bedspace / Inpatient Treatment per the judge
  • Conducting Video Court which consists of Bonds, Motions, HIP Court, Out Of State Pleas, Mental Health Evaluations, Extradition Hearing, Parole Hearings and etc
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Managed and coordinated multiple projects while ensuring timely completion

Correctional Officer

South Carolina Department Of Corrections
Spartanburg, SC
02.2019 - 08.2021
  • Responded quickly to emergency situations using appropriate de-escalation techniques
  • Conducted security checks in detention facilities to ensure compliance with safety standards
  • Developed strong communication skills while interacting with inmates and staff members
  • Assisted with searches for contraband items within the facility premises
  • Handcuffed and removed specified inmates from holdover cells to escort to and from arraignments
  • Ensured that all rules and regulations were followed by inmates in the facility

Correctional Officer

Department of Corrections
Columbia
08.2017 - 04.2019
  • Duties of working in the Control Room, operating all doors of the Institution
  • Performed observation duties in housing units to ensure compliance with rules and regulations
  • Conducted visitation and monitoring Inmates behavior
  • Demonstrated ability to handle difficult inmates in a professional and effective manner
  • Administered daily counts of inmates and documented for recordkeeping
  • Developed excellent communication skills to de-escalate potentially volatile situations

Cashier

BiLo Foods
Lyman, SC
07.2011 - 03.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma - N/A

James F Byrnes High School
Duncan, SC
05.2015

Skills

  • Administration and Management
  • Managing Emails Proficiently
  • Emergency Response
  • Documentation and Recordkeeping
  • Booking Procedures
  • Team Player
  • Quick Learner
  • De-escalation techniques
  • Policy enforcement

Certification

  • Crisis Intervention Certification
  • Field Training Officer Certification
  • Pride Committee
  • South Carolina Jail Administrators Association
  • Peer Support Group
  • Transport Certified

Timeline

Detention Sergeant

Greenville County
01.2024 - Current

Population Management Officer

Greenville County
08.2021 - 01.2024

Correctional Officer

South Carolina Department Of Corrections
02.2019 - 08.2021

Correctional Officer

Department of Corrections
08.2017 - 04.2019

Cashier

BiLo Foods
07.2011 - 03.2016

High School Diploma - N/A

James F Byrnes High School
Cierra Jones