Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cierra Judd

Rollins,MT

Summary

Seasoned in customer service and service industry work while being open to new challenges and opportunities. Able to learn quickly while maintaining a positive attitude, and contributing to dynamic teams. Hardworking, enthusiastic, and able to work long hours with an attention to detail.


2022-2024 Full-time Present


Moved back home to help take care of my mom who has M.S. and managed the household.

Overview

6
6
years of professional experience

Work History

Front of House Team Member

Buffalo Wild Wings
09.2021 - 05.2022
  • Acted as first point of contact for visiting customers.
  • Greeted customers and provided friendly, knowledgeable service.
  • Took information about guests' party size, led to seating and offered menus.
  • Alerted servers and managers of large groups and prepared seating.
  • Answered customer questions and pointed individuals in right directions.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Cleared front entry area of trash and debris

Housekeeper

Holiday Inn Express and Suites
10.2020 - 05.2021
  • Established and maintained clean and comfortable environments by performing cleaning duties, including vacuuming, dusting, and sanitizing bathrooms
  • Replenished room supplies such as towels, coffee, drinking glasses, and bathroom items
  • Verified cleanliness and organization of storage areas and carts
  • Made up rooms in a timely manner with little or no direction from training staff
  • Took pride in high quality work by following detailed room task checklists
  • Performed cleaning duties to maintain hotel common areas in a clean and orderly manner such as the lobby, hallways, and bathrooms
  • Assisted other housekeepers with their duties

Restaurant Hostess

Tamarack Brewing Company
07.2017 - 12.2019
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Recorded available tables after seating each party using Guest Manager
  • Collected information from arriving customers to seat groups or place them on waitlist
  • Informed servers of newly seated parties for speedy service

Dishwasher

Flathead Lake United Methodist Camp
04.2017 - 05.2017
  • Efficiently loaded and unloaded dishwashers
  • Cleared, washed, and organized all plates, utensils, and glassware
  • Worked with chemicals such as detergent, rinse agents and sanitizers

Dishwasher

Docks Restaurant
07.2016 - 09.2016
  • Kept work area clean and dry to prevent incidents and accidents
  • Cleared, washed, and efficiently restocked dishware
  • Gently moved glassware, crystal, and other delicate items to prevent breakage
  • Kept kitchen areas neat by removing trash and organizing supplies
  • Helped servers bus tables during rushes if necessary

Education

GED - Information

Flathead Valley Community College
Kalispell, MT

Skills

  • Strong work ethic
  • Organizational strengths
  • Dependable
  • Attention to Detail
  • Reliability
  • Multitasking

Additional Information

  • Reference 1: Kirsten Hoehn (406)-600-4700
  • Reference 2: Aralyn Deda (406) 309-1543
  • Reference 3: Renee (406) 261-1191

Timeline

Front of House Team Member

Buffalo Wild Wings
09.2021 - 05.2022

Housekeeper

Holiday Inn Express and Suites
10.2020 - 05.2021

Restaurant Hostess

Tamarack Brewing Company
07.2017 - 12.2019

Dishwasher

Flathead Lake United Methodist Camp
04.2017 - 05.2017

Dishwasher

Docks Restaurant
07.2016 - 09.2016

GED - Information

Flathead Valley Community College

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Cierra Judd