Summary
Overview
Work History
Education
Skills
References
Timeline
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CIERRA KING

Puyallup,WA

Summary

Versatile and results-driven professional with experience at Oikos Eye Care, adept in fostering effective communication. Excelled in enhancing clinic efficiency and fostering positive work environments. Demonstrates exceptional problem-solving abilities and a commitment to continuous improvement, ensuring high levels of patient and employee satisfaction.

Overview

8
8
years of professional experience

Work History

Ophthalmic Technologist

Oikos Eye Care
01.2022 - Current
  • Reduced wait times by coordinating efficient appointment scheduling processes in collaboration with administrative staff members.
  • Improved clinic efficiency by maintaining accurate patient records and scheduling appointments in a timely manner.
  • Provided exceptional patient care through empathetic communication and active listening skills.

Sales Manager

Buddy's Home Furnishings
08.2020 - 06.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Implemented systems and procedures to increase sales.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Administrative Assistant

Keller Williams Realty
12.2018 - 08.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Assistant Store Manager

Joann Fabric And Crafts
08.2016 - 12.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures.
  • Enhanced store appearance for increased sales.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.

Education

Bachelor Of Administration - Business Administration

University of Washington
Tacoma, WA

Associate Of Applied Business - Business Administration

Pierce College
Puyallup, WA
08.2021

Skills

  • Visual acuity testing
  • Electronic Medical Records
  • Fundus Photography Proficiency
  • Optical Coherence Tomography
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills

References

Dr. Donald Leung, OD

Owner, Oikos Eye Care

(312) 933-0078

Oikos.puyallup@gmail.com


Jennifer King

Operations Manager, Mckesson

(253) 279-3987

besweetasme@aol.com


Casey Schlegel

Store Manager, Buddy's Home Furnishings

(360) 790-4954

Timeline

Ophthalmic Technologist

Oikos Eye Care
01.2022 - Current

Sales Manager

Buddy's Home Furnishings
08.2020 - 06.2022

Administrative Assistant

Keller Williams Realty
12.2018 - 08.2020

Assistant Store Manager

Joann Fabric And Crafts
08.2016 - 12.2019

Bachelor Of Administration - Business Administration

University of Washington

Associate Of Applied Business - Business Administration

Pierce College
CIERRA KING