CIERRA KING
Puyallup,WA
Summary
Versatile and results-driven professional with experience at Oikos Eye Care, adept in fostering effective communication. Excelled in enhancing clinic efficiency and fostering positive work environments. Demonstrates exceptional problem-solving abilities and a commitment to continuous improvement, ensuring high levels of patient and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technologist
Oikos Eye Care
01.2022 - Current
- Reduced wait times by coordinating efficient appointment scheduling processes in collaboration with administrative staff members.
- Improved clinic efficiency by maintaining accurate patient records and scheduling appointments in a timely manner.
- Provided exceptional patient care through empathetic communication and active listening skills.
Sales Manager
Buddy's Home Furnishings
08.2020 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Administrative Assistant
Keller Williams Realty
12.2018 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Assistant Store Manager
Joann Fabric And Crafts
08.2016 - 12.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures.
- Enhanced store appearance for increased sales.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
Education
Bachelor Of Administration - Business Administration
University of Washington
Tacoma, WAAssociate Of Applied Business - Business Administration
Pierce College
Puyallup, WA08.2021
Skills
- Visual acuity testing
- Electronic Medical Records
- Fundus Photography Proficiency
- Optical Coherence Tomography
- Time Management
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
Timeline
Ophthalmic Technologist
Oikos Eye Care
01.2022 - Current
Sales Manager
Buddy's Home Furnishings
08.2020 - 06.2022
Administrative Assistant
Keller Williams Realty
12.2018 - 08.2020
Assistant Store Manager
Joann Fabric And Crafts
08.2016 - 12.2019
Bachelor Of Administration - Business Administration
University of Washington
Associate Of Applied Business - Business Administration
Pierce College