Cierra Lofton
Felton,DE
Summary
Dynamic business professional with a strong foundation in technical knowledge and social media marketing, driving substantial growth through innovative sales strategies. Recognized for critical thinking and analytical skills, effectively navigating data-driven environments to deliver exceptional results. Demonstrates a positive attitude toward challenges, thriving both independently and collaboratively to consistently exceed performance expectations.
Overview
9
9
years of professional experience
Work History
Photographer
Cierra Michelle Photography
Oklahoma City, OK
09.2023 - Current
- Consult with clients to understand their needs and preferences for a photo shoot
- Set up lighting equipment and adjust camera settings to capture desired images
- Maintain photography equipment including cameras, lenses, lighting gear, tripods
- Compose creative shots from different angles that are visually appealing
- Edit photos using Adobe Photoshop and other software applications
- Research trends in photography styles to stay up-to-date with current technologies and practices
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality
- Attend workshops or seminars related to photography techniques and technology advancements
Visitor Services Representative
Oklahoma National Memorial & Museum
Oklahoma City, OK
05.2024 - 02.2025
- Offered superior service to visitors to the Memorial & Museum according to established procedures.
- Work collaboratively with other Visitor Services staff, museum staff and volunteers to provide an efficient and seamless experience for guests.
- Knowledgeable about the museum’s mission, programs, exhibits and to stay current with the functioning of the entire institution.
- Trained new staff members on visitor service policies and procedures.
- Maintained a clean and organized reception area by stocking brochures and other materials.
- Provided information regarding museum hours, admission fees, events, and special exhibitions.
- Assisted with merchandising displays in gift shop areas.
- Utilized knowledge of local attractions to provide recommendations to guests.
- Conducted tours of the facility for individuals or groups upon request.
Home Furnishing Specialist
Ashley Home Furniture
Oklahoma City, OK
09.2022 - 05.2023
- Maintained positive working relationship with fellow staff and management
- Identified needs of customers promptly and efficiently
- Implemented strategies to take advantage of new opportunities
- Negotiated pricing with customers to maximize profits for business through promotions and ongoing sales
- Generated over $101,000 in sales in a single month for the company
- Identified opportunities for cross-selling additional products and services throughout Ashley Home Furniture and Mathis Brothers
- Reviewed monthly performance against targets set by management team and exceeded the standard for 7 months
Assistant Operations Non-Commissioned Officer
United States Army
Norman, OK
04.2019 - 12.2021
- Assisted the operations sergeant in the planning, resourcing, and execution of operations for the entire battalion of 450+
- Supervised the maintenance and accountability of the Tactical Operations Center and additional equipment valued at over $600,000
- Ensured timely reporting of sensitive items, and serious incidents and training statistics
- Coordinated all Government Travel Card and Defensive Travel System plans for the battalion
Production Controller
United States Army
Norman, OK
11.2018 - 04.2019
- Planned, scheduled, and controlled the work order process over 9,000 pieces of calibrated equipment across the state of Oklahoma
- Handled shipping/receiving for all equipment across surface maintenance
- Implemented maintenance plans and monitored progress of work order completion
- Utilized GCSS-Army (United States Army generated system) on a daily basis to track maintenance work orders, parts, and service data
- Tracked calibration work orders, and generated multiple maintenance reports, such as delinquent, in shop, and master reports
- Worked directly with units and field maintenance shops to recall equipment for calibrations preventing delinquencies
Regiment Maintenance Manager
United States Army Reserve
McAlester, OK
12.2017 - 09.2018
- Effectively used GCSS-Army system to monitor all of the services that were due for the battalion and sent them to the correct party
- Effectively kept all services up to date on all equipment
- Actively sent reports from GCSS-Army to the units so they could keep track of the process
- Created/closed work orders for the battalion
- Input information for all of the battalions personnel for shortages
- Assisted in preparation for all vehicles for movement for different training events for drills and annual training
- Created excel spreadsheets and organized equipment
- Oversaw the entire Blue Force Tracker operation for the unit, tested display computers, ensuring that they functioned correctly
- Provided effective demonstrations of the ordering/install process of certain components for multiple individuals for Blue Force Tracker
- Reviewed and provided comments on the accuracy of documents and took necessary steps to cure any deficiencies for the battalion
Logistics Specialist
United States Army
Norman, OK
11.2015 - 12.2017
- Responsible for ordering, receiving and storing supplies and equipment
- Maintained accountability of all government-issued items
- Performed inventory management functions to ensure accuracy of supply records
- Inspected incoming shipments for damage or discrepancies in order quantities
- Prepared requisitions for additional materials and supplies as needed
- Verified documentation on incoming orders against invoices and purchase orders
- Provided guidance to subordinates on proper storage techniques for various products
- Assisted in the development of effective inventory control procedures to reduce waste and maximize efficiency
- Supervised warehouse personnel in loading and unloading cargo containers or trucks
- Resolved any discrepancies related to product quality or quantity issues upon delivery
Education
Associate of Arts - Liberal Arts And Sciences
Rose State College
Midwest City, OK05.2019
Associate of Applied Science - Logistics And Materials Management
Army Quartermaster Center And School
Fort Lee, VA04.2016
Skills
- Quality Assurance
- Maintenance and Repair
- Supply Management
- Resource Allocation
- Customer Relations
- Analytical Thinking
- Logistics Coordination
- Sales
- Branding Management
- Effective Communication
- Photography Services
- Product Photography Knowledge
- Customer Service
References
References available upon request.
Timeline
Visitor Services Representative
Oklahoma National Memorial & Museum
05.2024 - 02.2025
Photographer
Cierra Michelle Photography
09.2023 - Current
Home Furnishing Specialist
Ashley Home Furniture
09.2022 - 05.2023
Assistant Operations Non-Commissioned Officer
United States Army
04.2019 - 12.2021
Production Controller
United States Army
11.2018 - 04.2019
Regiment Maintenance Manager
United States Army Reserve
12.2017 - 09.2018
Logistics Specialist
United States Army
11.2015 - 12.2017
Associate of Arts - Liberal Arts And Sciences
Rose State College
Associate of Applied Science - Logistics And Materials Management
Army Quartermaster Center And School