Cierra Lynch
Dallas,Texas
Summary
Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.
Overview
8
8
years of professional experience
Work History
Senior Business Development Manager
Intuit
01.2023 - 04.2024
- Created presentations to attract new business opportunities.
- Identify and pursue new business opportunities to drive growth and revenue.
- Build and maintain strong relationships with key clients and stakeholders.
- Develop and implement strategic sales and business development plans
- Lead cross-functional teams to execute growth initiatives.
- Analyze market trends and competitor activities to inform strategies
- Manage end-to-end sales cycle, including contract negotiations and closing deals.
- Mentor and manage junior team members to achieve business goals
- Monitor and report on key performance indicators (KPIs) and targets
REMOTE INSIDE CSR REPRESENTATIVE
PCI
02.2020 - 11.2022
- Receive inbound and make outbound calls to college alumni, promoting and selling alumni packages
- Build rapport and establish meaningful connections with alumni, understanding their interests and affiliations with the college
- Present and explain the value of the alumni products, including yearbooks and exclusive memorabilia
- Handle objections and rejections professionally, and work to overcome concerns in order to close sales
- Achieve and exceed sales quotas for selling alumni packages
- Maintain accurate records of calls, customer information, and sales in the CRM system
- Provide exceptional customer service, ensuring alumni feel valued and informed about the products
- Assist with customer inquiries, providing detailed information about product offerings and promotions
INSIDE SALES B2B ACCOUNT EXECUTIVE
Cross Check Communications
01.2018 - 11.2019
- Conduct outbound calls to small-to-medium-sized businesses, offering check guarantee merchant services
- Build rapport and consult with business owners to understand their payment processing needs, specifically for checks
- Present service packages that offer security, cost savings, and convenience for accepting check payments
- Prepare proposals, negotiate terms, and close sales on check guarantee solutions
- Manage the full sales cycle, from initial contact and consultation to contract negotiation and closing
- Maintain ongoing relationships with clients, providing exceptional customer service and account management
- Address client questions and concerns about check processing services, providing detailed solutions
- Meet and exceed monthly sales targets and KPIs for client acquisition and revenue growth
- Collaborate with internal teams to ensure smooth onboarding and integration of services for new clients
OUTSIDE RESIDENTIAL SALES REPRESENTATIVE
Reliant Energy
03.2018 - 12.2018
- Build strong rapport and trust with families by understanding their energy consumption and billing concerns
- Present customized energy plans, highlighting cost-saving opportunities and benefits of switching to Reliant Energy
- Negotiate pricing and contract terms based on the customer’s needs and budget
- Guide customers through the process of switching energy providers, ensuring a smooth transition
- Handle objections and provide clear information about energy usage, rates, and available services
- Achieve and exceed sales targets for enrolling customers in energy plans
- Maintain accurate records of customer interactions and follow up as needed to ensure customer satisfaction
- Stay informed on energy market trends, compet
Outside B2B Sales Representative
Wholesale Payments
02.2018 - 10.2018
- Travel to businesses within your territory to conduct in-person consultations with owners and decision-makers
- Present and explain merchant service solutions, including credit card processing, point-of-sale systems, and payment gateways
- Tailor product recommendations based on the specific needs and goals of each business
- Educate businesses on the benefits of efficient payment processing, cost savings, and security features
- Negotiate contracts and pricing to close sales on customized merchant service packages
- Build and maintain strong, ongoing relationships with clients to ensure long-term satisfaction and retention
- Stay up to date on industry trends, competitor offerings, and new payment technologies
- Meet or exceed sales targets for new business acquisition and account growth
- Provide exceptional post-sale customer service, offering ongoing support and problem-solving for client accounts
Senior Sales Consultant
rightc3
01.2016 - 12.2017
- Conduct consultations with families to assess students' college admissions goals and test prep needs
- Present and explain ACT test prep packages, college admissions strategies, and services offered
- Develop personalized solutions for each family, ensuring the best fit for their child’s academic needs
- Educate families about the importance of standardized testing and its impact on university admissions
- Guide students and parents through the enrollment process for test prep programs and college planning services
- Maintain a high level of knowledge about ACT requirements, college admissions processes, and test prep techniques
- Meet and exceed sales targets for enrolling students in test prep and college readiness packages
- Follow up with prospective clients to address questions and provide additional information
Education
BBA - Business
UT TYLER
Tyler05-2016
Skills
- Lead prospecting
- Client Consultations
- Sales closing
- Relationship Development
- Salesforce Management
- Business Development
- Contract negotiation expertise
- B2C Sales
- Cold calling expertise
- Consultative Sales Approach
- Territory Management
- B2B Sales
Timeline
Senior Business Development Manager
Intuit
01.2023 - 04.2024
REMOTE INSIDE CSR REPRESENTATIVE
PCI
02.2020 - 11.2022
OUTSIDE RESIDENTIAL SALES REPRESENTATIVE
Reliant Energy
03.2018 - 12.2018
Outside B2B Sales Representative
Wholesale Payments
02.2018 - 10.2018
INSIDE SALES B2B ACCOUNT EXECUTIVE
Cross Check Communications
01.2018 - 11.2019
Senior Sales Consultant
rightc3
01.2016 - 12.2017
BBA - Business
UT TYLER
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