Cierra McCormick
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Belk
04.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Streamlined checkout process by efficiently operating cash registers and POS systems.
Sales Lead
Shoe Carnival
03.2021 - 04.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Psychology And Public Health
University of South Carolina
Columbia, SC05.2026
High School Diploma -
Andrew Jackson High School
Kershaw, SC05.2023
Associate of Science - Science
University of South Carolina - Lancaster
Lancaster, SC04.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Store Opening and Closing
- POS System Operation
- Inventory Tracking
- Fitting room maintenance
- Adaptable and Flexible
- Cash Handling
- Stocking and Receiving
Timeline
Sales Associate
Belk
04.2022 - 02.2023
Sales Lead
Shoe Carnival
03.2021 - 04.2022
Bachelor of Arts - Psychology And Public Health
University of South Carolina
High School Diploma -
Andrew Jackson High School
Associate of Science - Science
University of South Carolina - Lancaster
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