Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cierra McIlwain

Lancaster,SC

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Control Lead Technician

Carolina Poly, Inc.
01.2025 - Current
  • Responsible for conducting first piece checks on new product introduced to the lines.
  • Responsible for inspecting product that has been given a hold tag by the floor technicians.
  • Worked to correct product that was recalled from customers.
  • Cleared hold tags in AS400 system.
  • Conducted inspection on components of product before it is taken to the lines, including resin.
  • Forklift Certification
  • Conducted employee audits to ensure Quality Control Technicians were properly conducting checks on products.
  • Used lab equipment to inspect product and make sure that it is within listed specifications.
  • Scrapped product that was not within specifications and updated product information within the production system.

Quality Control Technician

Carolina Poly, Inc.
07.2024 - Current
  • Followed specific measures to ensure that quality of products was up to standard.
  • Used warehouse management system AS400 to enter collected data.
  • Conducted measurements to ensure that product met minimum requirements.
  • Generated hold tags if product was not up to standard.
  • Worked in Lab setting to do more intensive testing on product.
  • Used lab equipment to record data and enter it into computer.
  • Worked in Rework area to test product deemed as defective by other workers and came to a conclusion about whether to stock or scrap it.

Warehouse Trainer

Ross Distribution Center
09.2021 - 07.2024
  • Developed and implemented comprehensive training programs for warehouse employees to ensure efficient and safe operations.
  • Conducted orientation sessions for new hires, covering warehouse policies, safety protocols, and standard operating procedures.
  • Delivered training modules on various aspects of warehouse operations, including inventory management, order picking, packing, shipping, and equipment operation.
  • Utilized a variety of training methods, such as classroom sessions, hands-on demonstrations, and e-learning modules, to cater to different learning styles.
  • Monitored trainees' progress and provided constructive feedback to ensure skill development and competence.
  • Promoted and enforced compliance with occupational health and safety regulations, conducting training on safety protocols and emergency procedures.
  • Collaborated with warehouse management to identify training needs and design customized training materials.
  • Assessed the effectiveness of training programs through evaluations, feedback surveys, and performance assessments.
  • Updated training materials to reflect changes in safety regulations, operational procedures, and industry best practices.
  • Provided ongoing coaching and support to warehouse employees, assisting them in applying their training knowledge on the job.
  • Maintained accurate records of training activities, attendance, and individual performance.
  • Prepared reports and analysis on training effectiveness, including trainee performance, outcomes, and impact on warehouse operations.
  • Collaborated with supervisors and managers to identify skill gaps and implement targeted training interventions.
  • Ensured compliance with recordkeeping requirements for internal purposes and regulatory compliance.
  • Stayed updated with industry trends, best practices, and regulations related to warehousing and logistics.

Lead Sales Associate

Dollar General
05.2021 - 09.2021
  • Responsible for opening and closing of the store.
  • Visual responsibilities included updating the store window, handbags and accessory displays, that produced optimal sales.
  • Possessed strong product knowledge and details of individual antique/designer items.
  • Reviewed, processed, and logged incoming products; maintained products by managing ongoing inventory for all fixtures and ensured other team members executed inventory priorities during the shift.
  • Receiving and counting stock items, and recording data manually or using a computer.
  • Packing and unpacking items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verifying inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Storing items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Marking stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
  • Cleaning and maintaining supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Preparing and maintaining records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
  • Selling materials, equipment, and other items from stock in retail settings.

Education

Associate in Science -

University of South Carolina
Lancaster, South Carolina
12.2020

Skills

  • Materials Handling
  • Pallet Jack
  • Receiving and counting stock items
  • Packing and unpacking items
  • Organizational skills
  • Warehouse management
  • Learning Technology
  • Selling materials
  • Customer service
  • Verifying inventory computations
  • Management
  • Warehouse Management
  • Microsoft programs
  • Problem solving
  • Basic computing skills
  • Excellent communication skills
  • Leadership
  • Order Picking
  • Data management
  • Microsoft Office

Certification

  • Driver's License, Present
  • Forklift Certification, Present

Timeline

Quality Control Lead Technician

Carolina Poly, Inc.
01.2025 - Current

Quality Control Technician

Carolina Poly, Inc.
07.2024 - Current

Warehouse Trainer

Ross Distribution Center
09.2021 - 07.2024

Lead Sales Associate

Dollar General
05.2021 - 09.2021

Associate in Science -

University of South Carolina

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