Cierra Mingo
Camas,WA
Summary
Christ-centered, highly relational healthcare professional and previous small business owner skilled in strategic, economic and day-to-day operations. Faithfully maintains highest standard of care while balancing comprehensive services with a focus on team collaboration, communication and an outward focused approach.
Overview
5
5
years of professional experience
Work History
Agency Nurse
Amergis Healthcare Staffing formerly Maxim Healthcare
09.2024 - Current
- Attend weekly team collaboration meetings to discuss patients and to discuss areas needing intervention and work collaboratively as a team to create an improvement plan.
- Develop strong relationships with patients, family members, and providers within the patient’s network and coordinate care.
- Provide teaching and education to patients, their family members and their care team to ensure appropriate care is administered for the patient and to ensure a smooth transition during admission, treatment and upon discharge.
- Utilize electronic health record systems for documentation and communication purposes.
Director of Health Services
Trustwell Living
09.2023 - 08.2024
- Directly oversee the delivery of care to patients to ensure that the emotional, physical, psychological and safety needs are met through all program services. This includes, but is not limited to; hospice and end of life care, coordination of care within the patient’s healthcare team, obtaining referrals for hospice, home health and other necessary therapeutic services, medication management, hiring personnel, staff training, infection control, and applying the nursing process to the care of each patient.
- Act as a liaison and point of contact for families, patients, healthcare professionals and team members.
- Work collaboratively with others on the community leadership team, including the Executive Director and Community Relations Director, to ensure growth and sustainability of the organization.
- Develop and coordinate staff training programs for facility staff members including statutory or regulatory required training.
- Manage labor costs, supplies, and other items within the clinical budget.
- Ensure that the community follows all federal and state regulations as it pertains to clinical care.
- Responsible for collecting, analyzing, and reporting trends and if necessary, develop and implement improvement plans.
- Manage a team of 20+ employees while empowering staff to take pride in their work by utilizing individual skills and strengths.
- Provide case management services for each patient residing within the facility by developing patient centered care plans, coordinating care, initiating referrals and communicating with patients, family members and members of their healthcare team.
Nurse at Oregon State Penitentiary
Maxim Healthcare
01.2022 - 09.2023
- Manage COVID-19 testing for a population with over 2000 patients including scheduling testing, performing tests, documenting test results and reporting test results to the appropriate personnel.
- Act as a liaison and point of contact for the entire institution with a staff of approximately 450 while remaining in frequent communication with health services staff, security staff, and local state agencies regarding COVID-19 statistics and analysis.
- Provide training to new nurses by demonstrating proper techniques, care standards, operational procedures, and safety protocols.
- Provide care to patients while remaining impartial to the population being served despite criminal history, race, age, religion, or sexual orientation.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities during interactions.
- Used first-hand experience and clinical expertise to advocate for patients.
- Quickly responded to emergency situations impacting safety and security to the institution by providing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing protocols and procedures regarding the response to the COVID-19 pandemic.
Program Director and Owner
Faith and Fire Athletics
06.2020 - 01.2022
- Founded a successful athletic program that held a 50% increase in revenue within its second year of business.
- Created business plans, developed marketing strategies, oversaw daily operations and identified business opportunities to leverage growth.
- Hired, trained and maintained staff to coach multiple athletic teams.
- Increased revenue by 50% within the 2nd year of business by utilizing new areas of growth opportunities based on the local market and territory that the business resided in.
- Solely responsible for all marketing communications, PR, and branding.
- Built a client base from 0 to 72 participants within two years, achieving revenue of over six figures within that time.
- Met with clients, family members and members within the community to gain a better understanding of the business needs and identify best practice solutions to meet those needs within the community.
- Created and implemented several fundraising opportunities to be utilized by clients to ensure client participation was maintained for lower-income families resulting in increased client numbers and growth.
- Partnered with religious organizations within the community for fundraisers such as back to school fundraisers and Thanksgiving food box donations.
- Networked with businesses within the community which led to receiving large amounts of donations for religious organizations within the community.
- Created a policy and procedure manual for the program which outlined all expectations of participants, policies and legal aspects of the business.
Education
Practical Nursing Degree -
LPN
07.2016
Skills
- Strategic leadership
- Performance standards and analysis
- Effective leader
- Healthcare administration
- Clinical oversight
Timeline
Agency Nurse
Amergis Healthcare Staffing formerly Maxim Healthcare
09.2024 - Current
Director of Health Services
Trustwell Living
09.2023 - 08.2024
Nurse at Oregon State Penitentiary
Maxim Healthcare
01.2022 - 09.2023
Program Director and Owner
Faith and Fire Athletics
06.2020 - 01.2022
Practical Nursing Degree -
LPN
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