Cierra Minor
Dayton,OH
Summary
Dedicated professional with extensive experience in patient care at Grandview Medical Center, excelling in compassionate support and strong organization. Proven ability to develop individualized care plans and enhance client satisfaction through effective communication and empathy. Skilled in daily living assistance and safety awareness, fostering a nurturing environment for diverse clientele.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Independent Provider
House of New Beginnings
03.2023 - Current
- Developed individualized care plans tailored to client needs and preferences.
- Coordinated services with healthcare providers to ensure comprehensive support.
- Monitored client progress and adjusted care strategies as necessary.
- Trained and mentored junior staff on best practices in client care.
- Fostered strong relationships with clients and families to support emotional well-being.
- Advocated for clients' rights and needs within the healthcare system.
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Improved clients'' overall well-being through dedicated assistance with activities of daily living.
- Managed schedules efficiently to ensure timely arrival at all appointments and obligations related to client care duties.
- Demonstrated adaptability by providing care for diverse clientele with varying medical conditions and functional abilities.
- Collaborated with healthcare professionals to develop customized care plans tailored to client needs.
- Enhanced client satisfaction by providing personalized and attentive care to each individual.
- Assisted clients in maintaining a clean and safe living environment, contributing to an improved quality of life.
- Provided emotional support to clients, promoting mental wellness and stability during challenging times.
- Maintained accurate records of client progress, enabling informed adjustments to care plans as needed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated transportation for clients to medical appointments or social engagements, ensuring punctuality and reliability.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
DSP LEAD
LCD Agency Service
01.2023 - 08.2025
- Assisted team in implementing safety protocols and procedures.
- Learned to operate tools and equipment efficiently under supervision.
- Supported daily operations by performing routine tasks effectively.
- Collaborated with colleagues to maintain a clean and organized workspace.
- Followed instructions carefully to ensure compliance with standards.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained accurate documentation of inventory levels and equipment usage.
- Recorded status and duties completed in logbooks for management.
Nurse Aide
Grandview Medical Center
03.2022 - 07.2025
- Maintained cleanliness of patient rooms and medical equipment to uphold hygiene standards.
- Documented patient care activities accurately in electronic health records system.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Trained new nurse aides on best practices for patient care and safety protocols.
- Responded to patient calls and requests efficiently, enhancing overall satisfaction.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Assisted with patient transfer and ambulation.
- Kept accurate records of patients' care, condition, and progress.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
- Increased patient satisfaction by forming strong bonds and providing emotional support during challenging times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Alleviated stress among family members by offering guidance on how best to assist with their loved ones'' care needs at home.
- Assisted patients with therapy exercises as specified by care team.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Enhanced nutritional intake by preparing meals according to dietary restrictions and feeding patients who required assistance.
Nurse Aide
Miami Valley Hospital
12.2020 - 04.2024
- Managed appointment scheduling for multiple healthcare providers, optimizing clinic workflow.
- Coordinated patient admissions and discharges, ensuring smooth transitions and minimal delays.
- Collaborated with nursing staff to address patient needs, improving overall care quality.
- Implemented electronic health record system updates, enhancing data accuracy and accessibility.
- Trained new health unit coordinators on operational procedures and software systems.
- Developed standard operating procedures for unit operations, streamlining processes and increasing efficiency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Responded to patient call lights to expedite appropriate follow-through.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Provided concierge service to assist patients and families and direct them to available resources.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Facilitated smooth transitions during shift changes by diligently preparing handoff reports for incoming staff members.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Reduced wait times for patients by effectively managing patient flow within the health unit.
- Aided physicians'' workflow efficiency by accurately transcribing orders into appropriate systems.
Education
High School Diploma -
Miami Valley CTC
Englewood, OH05-2015
Skills
- Customer service focus
- Strong organization
- Marketing
- Respectful and compassionate
- Time management
- Elderly care
- Multitasking and organization
- Daily living assistance
- Patient care
- First aid and safety
- Strong ethics
- Compassion and empathy
- Direct patient care
- Safety awareness
- Compassionate care
- Housekeeping
- Patient companionship
- Age-appropriate activities
- Child development
- Nutrition awareness
- Special needs experience
- Diapering and potty training
- Cleaning and sanitizing
Languages
English
Native or Bilingual
Timeline
Independent Provider
House of New Beginnings
03.2023 - Current
DSP LEAD
LCD Agency Service
01.2023 - 08.2025
Nurse Aide
Grandview Medical Center
03.2022 - 07.2025
Nurse Aide
Miami Valley Hospital
12.2020 - 04.2024
High School Diploma -
Miami Valley CTC
Similar Profiles
Xavier JohnsonXavier Johnson
Youth Pastor at New Beginnings House of GodYouth Pastor at New Beginnings House of God
SARAH TILLSARAH TILL
Birth Assistant at Beautiful Beginnings Home BirthBirth Assistant at Beautiful Beginnings Home Birth
Teah TracyTeah Tracy
Children’s and Youth Director of Ministrys at New Beginnings ChurchChildren’s and Youth Director of Ministrys at New Beginnings Church
Alexandria GravesAlexandria Graves
Sales Associate / Project Manager at Sign ConnectionSales Associate / Project Manager at Sign Connection
Andrew MortAndrew Mort
Sinclair Dispatcher and Scheduler at Macair AviationSinclair Dispatcher and Scheduler at Macair Aviation