Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cierra Morel

Pawtucket,RI

Summary

Accomplished Operations Manager with a proven track record at Sodexo, enhancing operational efficiency and doubling catering revenue. Expert in problem-solving and team leadership, adept at managing over 70 union staff and excelling in customer service. Successfully reduced waste by optimizing resource allocation, demonstrating exceptional operations management and staff training skills. Seasoned Operations Manager and talented leader with eighteen years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

Sodexo
09.2023 - Current
  • Managed Ten Locations operation and staff, kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with Client and suppliers.
  • Managed a Union Staff of 70+ Employees
  • Manged all Units HR Duties
  • Doubled revenue of Catering while managing
  • Weekly Payroll with responsibilities of calculating uniform allowance, special pay premiums and any union specific entries.

Interim General Manager

Sodexo
10.2023 - 04.2024
  • Managed a National School Lunch Account with knowledge of USDA regulations
  • achieved company and client financial targets and goals
  • manage multiple priorities

Production Manager

Sodexo
07.2020 - 09.2023
  • Resolved issues quickly to maintain productivity goals.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Managed Production Team and Distribution of Hot held Meals
  • Responsible for Ordering and Inventory of Production Kitchen.

Education

Community College of Rhode Island
Warwick, RI

Culinary Arts

Tri County Vocational High School
Franklin, MA
06.2005

Skills

  • Problem-Solving
  • Team Leadership
  • Customer Service
  • Staff Training
  • Financial Management
  • Staff Management
  • Inventory Management
  • Payroll

Certification

Servsafe Certification

Tips Certification

Timeline

Interim General Manager

Sodexo
10.2023 - 04.2024

Operations Manager

Sodexo
09.2023 - Current

Production Manager

Sodexo
07.2020 - 09.2023

Community College of Rhode Island

Culinary Arts

Tri County Vocational High School
Cierra Morel