Cierra Newberger
Brunswick
Summary
Adept at handling high workloads and prioritizing service excellence, I significantly enhanced guest experiences at Paninis Bar & Grill through effective multitasking and adherence to cleanliness standards. My strong work ethic and memorization skills facilitated superior performance improvement, demonstrating my ability to meet and exceed employer expectations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Paninis Bar & Grill
07.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Buca Di Beppo
03.2019 - 07.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OH05.2024
Skills
- Ability to handle high workload
- Quality Control
- Strong Work Ethic
- Cleanliness standards
- Memorization
- Service prioritization
- Performance Improvement
Timeline
Server
Paninis Bar & Grill
07.2019 - Current
Hostess
Buca Di Beppo
03.2019 - 07.2019
Associate of Arts -
Cuyahoga Community College
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