Cierra Quarles
Goldsboro,NC
Summary
I consistently exceeded production targets at OPW Fueling Containment Systems by leveraging my strong work ethic and attention to detail. My background includes enhancing efficiency and safety compliance, alongside a proven track record in forklift operation and shipping, contributing to improved workplace productivity and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator
OPW Fueling Containment Systems
Smithfield, NC
03.2024 - Current
- Picked orders and packed orders
- Collaborated closely with team members to achieve daily production goals and maintain a safe work environment.
- Sustained a positive attitude throughout high-pressure situations, fostering a cohesive team environment that consistently met or exceeded production targets while maintaining strict adherence to quality standards.
- Maintained clean, tidy and safe working environment in packing area.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
Virtual Call Center Agent
Dynata
Goldsboro, NC
04.2023 - 01.2024
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Forklift Operator
Butterball
Mount Olive, NC
04.2021 - 01.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Machine Operator
Uchiyama American
Goldsboro, NC
06.2019 - 12.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Education
High School Diploma -
Eastern Wayne High School
Goldsboro, NC06-2015
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Assembly and production
- Safety compliance
- Heavy lifting
- Forklift and pallet jack operation
- Shipping and labeling
Certification
- Forklift Operation Certification – Occupational Safety & Health Administration or equivalent providers.
Timeline
Machine Operator
OPW Fueling Containment Systems
03.2024 - Current
Virtual Call Center Agent
Dynata
04.2023 - 01.2024
Forklift Operator
Butterball
04.2021 - 01.2022
Machine Operator
Uchiyama American
06.2019 - 12.2020
High School Diploma -
Eastern Wayne High School