Cierra Ramos

Increase territory sales by building strong relationships with key clients and identifying new business opportunities. Develop relationships and trust in order to gain new business. Manage current clients with any questions or additional services needed. Troubleshoot with clients on any pest/rodent related issue.

• Establish rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
• Manage a large client base, consistently exceeding sales targets and contributing to overall team success.

Train new employees on company procedures/policies and assign daily tasks and responsibilities to streamline operations. Maintain clean and well-organized production areas to minimize violations or excessive work delays caused by hazards or inefficient layouts. Monitor team performance and check efficient execution of duties. Ensure compliance with company policies, health, and safety standards. Foster and promote positive working environment. Plan all large catering events for up to 250 people. Schedule employees according to the amount of coverage needed.

• Earned Manager of the Year award for delivering outstanding performance.
• Exceeded customer satisfaction by resolving customer complaints and issues and offering viable solutions.

Educate customers on product and service offers, special promotions, and newly launched products to assist each individual in making informed decisions. Engage with customers to establish rapport and promote long-term loyalty for increased sales. Develop new sales colleagues to contribute to store's positive culture. Assist cashiers in periods of high customer volume and manage alarm system. Perform administrative tasks, such as responding to emails and phone calls.

• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Honored with T-Mobile Winner's Circle for performing efficient and hard work.

Interacted with customers, offered assistance, and responded to queries about products and purchases. Prepared merchandise for sales floor by pricing or tagging. Delivered positive first experience to existing, new, and potential customers. Located merchandise for customers and placed orders. Operated cash register and oversaw cash payments and credit card processing.

• Cultivated strong relationships with customers to boost sales.
• Solved Customer challenges by providing relevant products and services.