Cierra Reid

Oldsmar,FL

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Offering excellent communication and good judgment.

Overview

years of professional experience

Work History

Cashier 2. Bakery clerk 3. Produce clerk 4. Aprons clerk

Publix Super Markets Inc

08.2013 - Current

Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Wrapped, boxed and weighed bakery department products.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Increased business sales utilizing Product or Service knowledge.
Monitored customers for signs of security concerns and escalated issues to management.
Discussed Product or Service with customers, outlined restrictions and educated on policies.
Greeted customers, helped locate merchandise and suggested suitable options.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Catering Assistant

Datz Restaurant Group

01.2021 - Current

Provided friendly, courteous service to create memorable moments for guests.
Delivered catered food and supplies to facility for on-time set-up.
Maintained flexible work schedule to meet event needs.
Cleaned and organized kitchen stations to promote team efficiency.
Arranged linens and table settings according to seating plan and event theme.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Cleared dishes and glassware quickly following each course.
Fostered enjoyable event atmosphere through friendly guest interactions
Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Monitored dietary restrictions and served guests with special needs.

Package Car Delivery Driver

UPS

09.2018 - 12.2018

Completed on-time deliveries by choosing best and most efficient routes.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Successfully avoided time delivery delays by carefully planning best routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
Maintained consistent on-time delivery record with Number% of orders arriving ahead of schedule.
Fostered positive working relationships with regular customers.

Education

High school diploma - undefined

Pace High School

Skills

Light Housekeeping
Safe Food Handling
Skid Breakdown
Unloading Deliveries
Platter and Tray Preparation
Effective Planning
Customer Service
Inventory Counts
Verbal and Written Communication
Product Recommendations

Hospitality Management
Honesty and Integrity
Customer Inquiries
Professional Relationships
Providing Feedback
Health Code Requirements
Suggestive Selling
Willingness to Learn
Critical Thinking
Motivated Team Player

Timeline