Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Rodriguez

Temple,TX

Summary

Highly motivated and experienced call center professional with experience providing exceptional service and technical support. Skilled in resolving issues and complaints quickly and efficiently, while providing a positive customer experience. Possesses strong organizational and problem-solving skills, and is able to multi-task and handle a high volume of calls. Organized individual experienced in materials management, inventory control, and order fulfillment. Proven record of maintaining accuracy and efficiency in warehouse operations, stocking activities, and recordkeeping. Skilled in operating manual and electric pallet jacks, RF scanners, and other warehouse equipment. Ability to establish strong customer relationships and effectively identify customer needs. Proven track record of meeting and exceeding sales objectives.

Overview

3
3
years of professional experience

Work History

Retail Associate

Walmart
Temple
08.2023 - 11.2023
  • Provided excellent customer service and support to customers in a fast-paced retail environment
  • Maintained cleanliness of store area by vacuuming floors, dusting shelves and wiping down counters
  • Developed strong interpersonal skills through interaction with customers on a daily basis
  • Delivered excellent customer service resulting in loyal client relationships.

Delivery Driver

Legacy Auto Auction
Temple
04.2023 - 08.2023
  • Checked delivery addresses and verified correct package delivery
  • Managed multiple tasks simultaneously while delivering goods within specified time frames
  • Maintained set routes and schedules to meet customer expectations
  • Obeyed traffic laws and followed established traffic and transportation procedures
  • Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists.

Warehouse Forklift Driver

Pactiv Evergreen
Temple
03.2022 - 12.2022
  • Collaborated with team members to achieve daily production goals set by management
  • Performed preventative maintenance tasks such as lubricating parts, checking fluid levels, changing filters
  • Followed all safety protocols while operating machinery and handling materials
  • Assisted in unloading trucks using manual labor or powered lift equipment as needed.

Sales Representative

Alternative Solar
Temple
05.2021 - 08.2021
  • Developed and maintained relationships with customers to ensure repeat business
  • Demonstrated excellent customer service skills when dealing with client inquiries
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Worked with management teams to develop annual sales plans, goals, and targets.

Education

High School Diploma -

Temple Highschool
Temple
05.2020

Skills

  • Self-Directed Learning
  • Verbal and Written Communication
  • Inventory Replenishment
  • Upselling Strategies
  • Corporate Policies and Procedures
  • Shipping and Receiving
  • Safety Awareness
  • CPR

Timeline

Retail Associate

Walmart
08.2023 - 11.2023

Delivery Driver

Legacy Auto Auction
04.2023 - 08.2023

Warehouse Forklift Driver

Pactiv Evergreen
03.2022 - 12.2022

Sales Representative

Alternative Solar
05.2021 - 08.2021

High School Diploma -

Temple Highschool
Cierra Rodriguez