Cierra Sakota
Kennewick,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in customer service with an eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR & Accounting Specialist
Crown Property Management
04.2022 - Current
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Maintained compliance with regulatory requirements, conducting thorough research and staying up-to-date on industry standards.
- Pay and track utility, insurance, property taxes, irrigation assessments, and maintenance billing for all single family properties, commercial properties, and apartment complexes.
- Assist with Accounts Receivable collection efforts on a monthly basis.
- Prepare regularly recurring financial reports for all Commercial property owners and apartment complex owners, including compiling data as a summary from varied sources.
- Audit cash accounts to ensure income and expenses are recorded accurately, in addition to completing bank deposits in the operating trust and corporate bank accounts.
- Audit commercial budgets, including data entry in company software for commercial properties and apartment complexes.
- Answer incoming phone calls as support to the receptionist, including distributing mail according to general knowledge of department activities.
- Notary services for commercial tenants and property owners.
- Maintain inventory of office supplies and equipment for the office, processing purchase orders to replenish as necessary.
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
Receptionist
Crown Property Management
08.2020 - 04.2022
- Answer telephone and screen calls for appropriate personnel; greet guests and notify personnel of incoming visitors; accept deliveries/packages; maintain conference room and order office supplies.
- Create processes and procedures for multiple roles in the company, including accounting and administrative duties, that were not established prior to my employment.
- Basic bookkeeping functions such as coding payables to the correct expense category, and receipting payments to tenant and homeowner ledgers.
- Use of Microsoft office products including Excel , SharePoint, and Word on a daily basis.
- Use of various office equipment including photocopier, postage meter, document scanner, check scanner, etc.
Shift Lead Manager
Pizza Hut
09.2017 - 06.2020
- Led and motivated team members to ensure customer satisfaction, quality product delivery, and a safe working environment, in addition to assisting in the training of new staff members
- Ensured that all employees adhere to company policies and procedures
- Monitored employee performance and provided feedback on areas of improvement
- Maintained accurate records of sales, inventory, and other operational data
- Prepared daily reports for upper management review
- Overseen cash handling procedures and ensured accuracy of transactions
- Monitored food preparation and presentation standards
- Managed store operations during shift, including opening/closing duties
- Supervised and assisted in cleaning activities throughout the restaurant to maintain high levels of cleanliness and sanitation
- Developed strategies to increase customer loyalty and improve profitability with monthly team meetings
- Boxed and managed takeout orders, checked for accuracy
- Served patrons with food and beverages in a positive and friendly manner
- Provided information to help food and beverage selections
- Presented ordered choices in a prompt and efficient manner.
Education
Bachelor of Arts - Business Administration And Management
Eastern Washington University
Cheney, WA06.2020
Skills
- Office Administration
- Customer Service
- Auditing
- Accounts Payable/Receivable
- Multi-Tasking
- Financial Reporting
- Computer Literacy
- Financial Auditing
- Invoice Processing
- Reporting Analysis
Certification
- Fair Housing Basics Certification, The Fair Housing Institute, Inc., 09/2020, 09/2022
- Microsoft Office Excel 2019 Expert, Microsoft, 12/2019, #989371301
- Notary Public License, Washington State Dept. of Licensing, 03/2022, 03/2026
References
References available upon request.
Timeline
HR & Accounting Specialist
Crown Property Management
04.2022 - Current
Receptionist
Crown Property Management
08.2020 - 04.2022
Shift Lead Manager
Pizza Hut
09.2017 - 06.2020
Bachelor of Arts - Business Administration And Management
Eastern Washington University
- Fair Housing Basics Certification, The Fair Housing Institute, Inc., 09/2020, 09/2022
- Microsoft Office Excel 2019 Expert, Microsoft, 12/2019, #989371301
- Notary Public License, Washington State Dept. of Licensing, 03/2022, 03/2026
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