Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Steiner

Fayetteville,NC

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Financial Services Representative

Foundever
06.2024 - Current
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Worked closely with other departments to provide seamless service delivery for complex client requests.

Test Center Administrator

PSI
11.2023 - 04.2024
  • Increased security measures for exams by routinely updating and monitoring surveillance systems.
  • Conducted thorough reviews of exam materials before each testing session, guaranteeing accuracy and completeness.
  • Monitored test sessions closely to enforce strict compliance with established protocols, maintaining integrity throughout the process.

Housekeeping Manager

SpringHill Suites by Marriott
05.2023 - 09.2023
  • Managed staff of approximately 8 to 12 housekeepers.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.

Administrative Marketing Assistant

FJCRE
10.2022 - 05.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales Associate

Walmart Supercenter
04.2017 - 12.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Education

A.S. - Office Administration

Fayetteville Technical Community College
Fayetteville, NC
01.2023

Cert. - Basic Office Administration

Fayetteville Technical Community College
Fayetteville, NC
01.2023

Skills

  • Customer relationship building
  • Account documentation
  • Relationship management
  • Scheduling coordination
  • Adaptive learning
  • Internal communications
  • Punctual and dependable
  • Regulatory compliance

Timeline

Financial Services Representative

Foundever
06.2024 - Current

Test Center Administrator

PSI
11.2023 - 04.2024

Housekeeping Manager

SpringHill Suites by Marriott
05.2023 - 09.2023

Administrative Marketing Assistant

FJCRE
10.2022 - 05.2023

Sales Associate

Walmart Supercenter
04.2017 - 12.2019

A.S. - Office Administration

Fayetteville Technical Community College

Cert. - Basic Office Administration

Fayetteville Technical Community College
Cierra Steiner