Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Collaborated with team members to achieve sales targets and improve overall branch performance.
Worked closely with other departments to provide seamless service delivery for complex client requests.
Test Center Administrator
PSI
11.2023 - 04.2024
Increased security measures for exams by routinely updating and monitoring surveillance systems.
Conducted thorough reviews of exam materials before each testing session, guaranteeing accuracy and completeness.
Monitored test sessions closely to enforce strict compliance with established protocols, maintaining integrity throughout the process.
Housekeeping Manager
SpringHill Suites by Marriott
05.2023 - 09.2023
Managed staff of approximately 8 to 12 housekeepers.
Worked with front desk to respond promptly to all guest requests.
Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Administrative Marketing Assistant
FJCRE
10.2022 - 05.2023
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate
Walmart Supercenter
04.2017 - 12.2019
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.