Cierra Turner
Washington,DC
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Captain
Del Mar De Fabio Trabocchi
03.2023 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
Server Assistant
Hell’s Kitchen
12.2022 - 06.2023
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Server
McCormick & Schmick’s
11.2021 - 12.2022
- Serving food and beverages while maintaining high quality formal table service to customers
- Ensured proper presentation and preparation of food products and beverages in an appealing way
- Maintained cleanliness and food safety standards according to internal and federal regulations.
Administrative Assistant
Block Advisors
02.2022 - 05.2022
- Answer and direct phone calls
- Carry out administrative duties such as filing, typing, copying, binding, scanning.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Bachelors - Media Communications, Tv & Film
Howard University
Washington, DCAssociates - Arts, General Studies
Mott Community College
Flint, MI05.2019
Skills
Leadership Qualities
Performingartsexperience
- Nine9: Talent Services for Modeling and Acting, 2017, 2018, Acting Workshop, Southfield, MI
- Mike Matthews, Ain’t Too Proud to Beg – As Sadie
- Kelcy Williams, Nspire Productions, Unshattered Dreams – As Melissa
- Delynne Miller, Carman-Ainsworth Theatre, Shrek the Musical – As Duloc doll/villager
Timeline
Captain
Del Mar De Fabio Trabocchi
03.2023 - Current
Server Assistant
Hell’s Kitchen
12.2022 - 06.2023
Administrative Assistant
Block Advisors
02.2022 - 05.2022
Server
McCormick & Schmick’s
11.2021 - 12.2022
Bachelors - Media Communications, Tv & Film
Howard University
Associates - Arts, General Studies
Mott Community College
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