CIIN MARY
Tulsa,OK
Summary
Trustworthy Youth Leader with experience guiding programs and interactions with young adults. Expert at creating fun and welcoming environments to attract and maintain interest among participants. Accomplished at boosting youth program participation through proven methods and unique ideas as well as engaging activities. Skilled community and social service specialist with solid history of success in promoting activism, leading program operations, and garnering grass-roots support. Focused on speaking out against problems and teaching young people important world-changing skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Leader
FEMC
Tulsa, Oklahoma
01.2025 - Current
- Facilitated engaging workshops for youth leadership development and skill-building.
- Mentored young participants to foster confidence and personal growth in diverse settings.
- Collaborated with educators to create programs addressing youth needs and interests.
- Assisted in tracking participant progress and providing constructive feedback regularly.
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Conducted regular meetings with staff members to discuss strategies for improving program effectiveness.
- Collaborated with youth pastors to establish program objectives and achieve outcome goals.
- Organized field trips to support the development of life skills such as communication, teamwork, problem solving and leadership.
- Planned special events such as fundraisers, career days and holiday celebrations.
Graphic Designer
Printech copier service
Sungai Long, Malaysia
01.2022 - 02.2023
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
- Generated digital image files for use in digital and traditional printing.
- Developed wireframes and prototypes for website design projects, focusing on user experience.
- Provided creative direction and mentorship to junior design staff and interns.
- Implemented client feedback into design revisions, ensuring final deliverables met project requirements.
Restaurant Captain
Great Delight Private Kitchen
Petaling Jaya
01.2021 - 12.2021
- Managed dining room operations to ensure smooth service flow.
- Coordinated with kitchen staff regarding menu items availability, modifications, and specials.
- Developed strategies for increasing customer satisfaction ratings through improved service delivery methods.
- Monitored servers and bussers for adherence to service standards.
- Inspected linens, silverware and dishes for cleanliness prior to service.
- Helped create promotional materials for upcoming events or specials at the restaurant.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Responded to ad hoc cleaning duties at end of shift.
Cashier Team Lead
New Zealand Bakery
Kajang, Malaysia
01.2018 - 12.2020
- Managed daily operations to ensure efficient production processes.
- Supervised daily cash operations and maintained accurate cash drawers.
- Developed sales strategies to enhance customer engagement and satisfaction.
- Managed customer relationships to foster loyalty and repeat business.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Led cross-functional teams to streamline sales processes and improve efficiency.
- Managed daily sales reporting and data analysis for accurate forecasting.
- Trained new cashiers on register procedures and customer interaction techniques.
- Managed cash handling processes to maintain accuracy and security during shifts.
- Coordinated scheduling for cashier staff to optimize coverage during peak hours.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Food Packer
New Zealand Food Industry
Kajang, Malaysia
02.2016 - 12.2017
- Pack food products according to safety and quality standards.
- Operate packaging machinery to ensure efficient production flow.
- Inspect items for defects before packing and labeling.
- Maintain cleanliness of work area to meet hygiene regulations.
- Collaborate with team members to optimize packing processes.
- Prepare orders for shipment by organizing packed items efficiently.
- Follow detailed packing instructions to meet customer specifications.
- Assist in training new staff on packing procedures and safety protocols.
- Prepared boxes, bags, and other containers for packing food items.
- Followed all safety procedures while handling hazardous materials.
- Maintained cleanliness of work area by sweeping and mopping floors.
- Inspected food products to ensure quality and safety standards were met.
- Labeled packages with product information such as weight, quantity, or expiration date.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Sealed packages using heat sealing machines or manual methods.
- Ensured compliance with all health regulations regarding sanitation and hygiene standards.
- Assessed packaging needs based on customer requirements for each order.
- Stacked filled boxes onto pallets for shipping or storage.
- Assisted in loading outbound orders onto delivery trucks.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Processed returns from customers due to damaged goods or wrong orders.
- Weighed and measured ingredients according to recipes.
- Monitored inventory levels of supplies needed to complete packing tasks.
- Resolved issues related to incorrect labeling or insufficient packaging materials.
- Trained new employees regarding warehouse procedures and standards.
- Received incoming shipments and checked for accuracy of contents.
- Removed damaged or inferior materials to prepare products for packaging.
Education
Associate of Arts -
Victory College
Tulsa, OK05-2027
GED -
Job Corps
Tulsa, OK03-2024
Skills
- Youth program development
- Graphic design
- Leadership skills
- Customer service
- Team collaboration
- Event organization
- Problem solving
- Volunteer management
- Communication skills
- Conflict resolution
- Work prioritization
- Critical thinking
Certification
- ServSafe Food Manager Liceses
Languages
3,3,3
Education and Training
other,other
<Enter your own>
Languages
Burmese
Native/ Bilingual
Timeline
Youth Leader
FEMC
01.2025 - Current
Graphic Designer
Printech copier service
01.2022 - 02.2023
Restaurant Captain
Great Delight Private Kitchen
01.2021 - 12.2021
Cashier Team Lead
New Zealand Bakery
01.2018 - 12.2020
Food Packer
New Zealand Food Industry
02.2016 - 12.2017
Associate of Arts -
Victory College
GED -
Job Corps
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