Ciji Samrov
Gloversville,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 15 years of related experience, including measuring and cutting materials, operating equipment and following work instructions.
Overview
15
15
years of professional experience
Work History
Production Worker
Century Linen & Uniform
Gloversville, NY
05.2022 - Current
- Operated forklift to move materials and finished products within warehouse.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Inspected product quality prior to packaging and shipment.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Reported any issues to supervisor immediately for resolution.
- Verified accuracy of finished products against work orders or blueprints.
- Cleaned up work area at end of shift to maintain safe working environment.
- Ensured proper labeling of completed products before shipping out.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Communicated with team members regarding tasks assigned during shift.
- Utilized computer software programs to record details related to production process.
- Kept operations area neat and orderly to minimize obstacles.
- Sorted and packaged products to prepare for processing or shipment.
- Examined final products for conformance with quality and design standards.
- Weighed and loaded orders according to project specifications.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Monitored production line, watching for pile-ups or jams.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Bundle Dropper
The Leader Herald
Gloversville, NY
01.2011 - 03.2023
- Drop bundles to kids to deliver and to stores to sell
Shift Supervisor
Stewart's Shops
Saratoga, NY
03.2019 - 11.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Identified areas of improvement within the department and implemented necessary changes.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Addressed any issues that arose during the shift in a proactive manner.
- Assisted customers with product selection when needed.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Taught staff upselling techniques to meet revenue targets.
- Reinforced rules to promote superior employee performance.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Assessed operations and adjusted scheduling to maximize productivity.
- Evaluated and performed equipment maintenance to support operational goals.
- Monitored security and enforced loss prevention strategies during shift.
- Recruited, hired and mentored new team members, working closely with human resources department.
- Identified inefficiencies in production process and used lean manufacturing methodologies.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Checked orders for quality and completeness.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coached team members to increase productivity and reduce workplace accidents.
- Managed daily workflow and scheduled staff for adequate coverage.
- Educated customers about offerings, promotions and pricing to boost sales.
- Evaluated employee performance, delivering individualized feedback and praise.
- Assessed reports and adjusted workflows to realign with targets.
- Reviewed operational records and reports to project sales and determine profitability.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Observed and monitored utilization of equipment.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Conferred with management and subordinates to resolve problems or complaints.
- Identified needs of customers promptly and efficiently.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Personal Care Aide
Visiting Nurses Home Care
Amsterdam, NY
01.2009 - 07.2010
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Transported clients to doctor appointments or other outings in a timely manner.
- Administered medications as prescribed by physician.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Accompanied clients on errands such as grocery shopping or going to the post office.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Developed individualized care plans for each client based on needs assessment.
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Encouraged clients to participate in recreational activities such as reading books or playing board games.
- Provided companionship by engaging in conversation with the client about current events or topics of interest.
- Answered questions from family members regarding care plans for the client.
- Ensured that all safety measures were followed within the home environment at all times.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Educated families on proper techniques for caring for elderly loved ones.
- Performed basic first aid procedures if necessary due to injury or illness.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided ongoing compassionate patient care for each client.
- Followed care plan and directions to administer medications.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Assisted patients with daily personal hygiene.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Transported patients to medical, dental and personal care appointments.
- Tracked and reported clients' progress based on observations and conversations.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted with meal planning to meet nutritional plans.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Ambulated individuals around home, public and medical locations.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Education
Associate of Applied Science - Medical Office Assistant
Liberty University
Lynchburg, VA06-2016
GED -
Gloversville High School
Gloversville, NY06-2003
Skills
- Truck Unloading
- Production Documentation
- Work Scheduling
- Warehouse Operations Knowledge
- Supervising
- Money handling
- Customer service
- Taking care of people
- Nursing tasks
- Materials Loading
- Loading And Unloading Operations
- Quality Inspection
- Floor Cleaning
- Worker Safety
- Product Packaging
- Finished Goods Coordination
- Quality Standard Verification
- Recordkeeping Abilities
- Shipping And Receiving Operations
- Heavy Lifting
- Repetitive Work
Timeline
Production Worker
Century Linen & Uniform
05.2022 - Current
Shift Supervisor
Stewart's Shops
03.2019 - 11.2022
Bundle Dropper
The Leader Herald
01.2011 - 03.2023
Personal Care Aide
Visiting Nurses Home Care
01.2009 - 07.2010
Associate of Applied Science - Medical Office Assistant
Liberty University
GED -
Gloversville High School