Cilene Liscano

• Assist customers with financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and compliance.
• Educate customers on banking products and services, helping them make informed financial decisions.
• Identify customer needs and recommend appropriate banking solutions, demonstrating strong financial acumen.
• Maintain confidentiality while handling sensitive financial information.
• Resolve customer inquiries efficiently, providing exceptional service and building client relationships.

• Trained new employees and delegated daily tasks and responsibilities.
• Managed store operations, including handling cash transactions and balancing registers at the end of shifts
• Assisted customers with selections and provided product knowledge, ensuring a positive customer experience.
• Resolved customer concerns, demonstrating problem-solving skills and adaptability

• Provided personalized customer service by assisting shoppers in selecting products and understanding payment options.
• Processed transactions, refunds, and exchanges while maintaining accuracy and professionalism.
• Educated customers on warranty policies and financing options, showcasing the ability to explain complex financial details.
• Led and motivated sales associates to meet and exceed sales targets.