Cilicia Hagan
Augusta,GA
Summary
Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. Bringing 10+ years of related experience.
Overview
11
11
years of professional experience
Work History
Quality Control Inspector
Aiken Precision Technologies
07.2019 - 01.2022
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Completed precise measurements using special tools.
- Used [Tool] to inspect quality of products, taking note of functionality, appearance and other specifications.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
Packer/Kanban/Data Entry Clerk
Bennett Distribution/Prologistix
08.2017 - 07.2019
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Entered data into stratawise system according to formatting standards.
Cashier/Cook's Assistant
Hardee's
10.2016 - 05.2017
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Distributed food during busy peak periods to drive customer satisfaction.
Picker Packer
Oneida
06.2015 - 05.2016
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Correctional Officer
Georgia State Prison
09.2014 - 05.2015
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Machine Cleaner/Trainer
Packers Sanitation Services Inc.
01.2011 - 03.2014
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Education
No Degree - Medical Assisting
Augusta Technical College
Augusta, GASkills
- Problem Anticipation and Resolution
- Information Ordering
- Specifications Conformance
- Grade Marking
- Perceptual Speed
- Packaging and Shipping Support
- Document Quality
- Quality Standards Adherence
- Blueprint Understanding
- Maintaining Clean Work Areas
- Random Sampling
Timeline
Quality Control Inspector
Aiken Precision Technologies
07.2019 - 01.2022
Packer/Kanban/Data Entry Clerk
Bennett Distribution/Prologistix
08.2017 - 07.2019
Cashier/Cook's Assistant
Hardee's
10.2016 - 05.2017
Picker Packer
Oneida
06.2015 - 05.2016
Correctional Officer
Georgia State Prison
09.2014 - 05.2015
Machine Cleaner/Trainer
Packers Sanitation Services Inc.
01.2011 - 03.2014
No Degree - Medical Assisting
Augusta Technical College
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