CIMARRON SAENZ
Colorado Springs,CO
Summary
My commitment to teamwork and attention to detail led to a significant increase in repeat business.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Granite Installer
Planit Granite
11.2020 - Current
- Cleaned, organized and prepared work areas for new installations.
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Fostered strong working relationships with vendors, negotiating favorable pricing on granite materials for cost savings.
- Assisted in the selection of high-quality granite materials for clients, ensuring a visually appealing final product.
- Improved installation techniques by attending industry training workshops and staying up-to-date on best practices.
- Attended pre-construction meetings to provide expert input on granite-related matters, ensuring smooth project execution from the outset.
- Meticulously maintained tools and equipment, reducing downtime due to malfunctions or repairs while extending their lifespan significantly.
- Developed customized solutions for unique client needs, resulting in tailored designs that exceeded expectations.
- Coordinated with other construction professionals such as architects and general contractors to ensure seamless project integration of granite installations into overall design plans.
- Ensured customer satisfaction with precise installations, resulting in positive reviews and referrals.
- Provided outstanding customer service throughout the entire installation process, addressing concerns promptly and professionally.
- Prepared granite by filling in chips or cracks and polishing surfaces.
- Enhanced project efficiency by accurately measuring and cutting granite materials to fit specific spaces.
- Increased client base through exceptional craftsmanship, leading to repeat business and long-term relationships.
- Delivered comprehensive post-installation support, addressing any issues or concerns promptly to guarantee ultimate customer satisfaction.
- Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
- Efficiently managed inventory levels of granite supplies, avoiding shortages that could delay project completion times or increase costs significantly.
- Promoted customer satisfaction with top-notch service and support.
- Prepared for new installations and repair work by removing original materials and debris.
- Completed accurate, well-aligned and straight work according to job specifications.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
- Sealed joints with mortar or cement to achieve design looks and promote longevity.
- Planned and handled more than 100 installation jobs each month.
Construction Worker
Valley Stucco & Putty Plant
01.2017 - 11.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
- Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
- Enhanced client trust and project transparency by providing regular progress reports.
- Facilitated training sessions for new hires, improving team skill levels and performance.
- Enhanced team efficiency by streamlining on-site communication protocols.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
Valet Parking Supervisor
UCHealth Memorial Hospital
01.2018 - 02.2019
- Spearheaded initiatives aimed at improving internal processes that directly contributed to increased operational efficiency within the valet department.
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Coordinated with security personnel to mitigate potential risks and ensure a safe environment for guests, employees, and their vehicles.
- Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
- Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
- Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
- Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
- Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
- Provided punctual, polite valet services to uphold professional standards.
- Built positive customer rapport for courteous, friendly and professional service.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Helped guests unload and load luggage.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Issued and collected claim tickets and processed valet parking fees.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Warehouse Forklift Operator
Western Forge & Flange
07.2015 - 02.2019
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Packed items into appropriate containers for shipment.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Shipping and Receiving Clerk
Colorado Sintered Metals
07.2012 - 08.2015
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Negotiated with suppliers to obtain better shipping rates, contributing to cost savings.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Education
High School Diploma -
Patriate High School
Colorado Springs, CO05-2012
Skills
- Polishing skills
- Hand and power tools
- Repairs
- New installations
- Power tools operation
- Hand tool proficiency
- Heavy lifting
- Grout application
- Maintenance
- Finishing work
- Equipment operation
- Able to lift [number] pounds
- Stone polishing
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Decision-making
- Team building
- Client satisfaction
- Professionalism
- Interpersonal communication
Timeline
Granite Installer
Planit Granite
11.2020 - Current
Valet Parking Supervisor
UCHealth Memorial Hospital
01.2018 - 02.2019
Construction Worker
Valley Stucco & Putty Plant
01.2017 - 11.2020
Warehouse Forklift Operator
Western Forge & Flange
07.2015 - 02.2019
Shipping and Receiving Clerk
Colorado Sintered Metals
07.2012 - 08.2015
High School Diploma -
Patriate High School
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