Cinda Marckel
Temperance ,MI
Summary
Accomplished executive with a proven track record in strategic planning and organizational development, notably at Signature Bank. Skilled in regulatory compliance and cost savings, demonstrating exceptional leadership and business development acumen. Excelled in enhancing operational efficiencies and fostering team growth, with a keen focus on surpassing corporate goals.
Overview
45
45
years of professional experience
Work History
Vice President of Operations
Signature Bank
01.2009 - 05.2019
- Managed many large projects
- Managed debt/credit card, ACH, online banking, and courier departments
- Vendor management
- Negotiated contracts and pricing
- Handled compliance for operations
- Handled budgeting for many areas of operations
Vice President of Human Resources
Centaur Associates, Inc.
01.2001 - 01.2009
- Responsible for all HR functions for 220 employees in 15 states
- Coordinated handling of all employee benefits
- Oversaw hiring of all employees
- Administered all employee performance evaluations and salary increases
- Acted as liaison between clients, banks, and employees
- Coached, trained, and disciplined employees
- Coordinated the start-ups at new locations
- Performed procedural audits at various locations
- Handled all governmental reporting and maintained compliance with current laws and regulations
Client Service Officer
Capital Bank
01.1992 - 01.2001
- Managed a staff of four while overseeing all regulatory compliance for the retail department
- Managed projects
- Found efficiencies in processes and procedures
- Formulated training programs
- Built and serviced a portfolio of clients with deposits totaling $34 million
- Coordinated the handling of all internal and external audits for the retail department
- Achieved all outstanding regulatory compliance audits
- Lead the retail department through a major software conversion
- Developed and coordinated new internal operational training programs
- Initiated and formulated sales training for retail staff
- Assisted in incorporating a new internet banking product
- Assisted in the preparation of the annual strategic plan for the retail department
- Acted as a liaison for the retail department with other departments of the bank
- manged and continued reviewing all retail department systems and procedures for efficiency
Administrative Manager
Society Bank and Trust
01.1977 - 01.1992
- Managed 9 staff members
- Served in a variety of positions including teller, head teller, and personal service banker
- Maintained the highest cross-selling ratios in the office
- Consistently exceeded sales goals
- Received "Quality Touch Award" voted on by peers
- Selected to train employees after mergers and during new teller installations
- Developed branch budget
- Trained in assisting customers with obtaining residential mortgage loans
- Acquired knowledge of loan documentation and compliance required for approving unsecured, equity, and other types of personal loans
- Extensive cash handling experience
Bookkeeper and Teller
Peoples State Bank
01.1974 - 01.1977
- Bookkeeping responsibilities included proof operator, overdraft coordinator, filing clerk, and statement preparation
- Teller duties included cash handling, transaction processing, and customer service
Education
CFP Professional Education Program -
College For Financial Planning, Inc.
Bachelor of Science - Business Administration
Lourdes University
Sylvania, OHAssociate of Science - Banking And Financial Support Services
Owens Technical College
Northwood, OHSkills
- Strategic planning and execution
- Organizational Development
- Cost analysis and savings
- Business Development
- Regulatory Compliance
Accomplishments
Named American Business Woman's Association's "Woman of the Year" in 1987
Timeline
Vice President of Operations
Signature Bank
01.2009 - 05.2019
Vice President of Human Resources
Centaur Associates, Inc.
01.2001 - 01.2009
Client Service Officer
Capital Bank
01.1992 - 01.2001
Administrative Manager
Society Bank and Trust
01.1977 - 01.1992
Bookkeeper and Teller
Peoples State Bank
01.1974 - 01.1977
CFP Professional Education Program -
College For Financial Planning, Inc.
Bachelor of Science - Business Administration
Lourdes University
Associate of Science - Banking And Financial Support Services
Owens Technical College
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