Dedicated Microbiology Analyst with 7 years of experience in laboratory environments, focusing on fungal identifications. Known for fostering teamwork to achieve same-day turnaround times and client satisfaction. Passionate about delivering high-quality results and mentoring junior staff to achieve a collaborative laboratory environment.
Overview
18
18
years of professional experience
Work History
Microbiology Analyst
Eurofins Built Environment Testing
Fort Lauderdale, FL
11.2018 - Current
Prepared and analyzed aerobiological and environmental samples of fungi.
Mentored junior analysts, fostering a culture of continuous learning and skill development within the team.
Accurately enter and report analytical data using the LIMs system.
Performed independent data reviews for other analysts work.
Performed analysis of reference materials and other quality control samples as needed.
Maintained client service and provided techinical support as needed.
Performed and completed Quality Assurance related tasks as needed.
Verified that Chain of Custodies are accurate, complete and correct and/or seek resolution for those that were not.
Maintained and updated all necessary Training and QA documents onsite as necessary.
Coordinated and managed projects according to their rush status and due time for timely delivery.
Cross-trained in the Bacteria department in reading samples for Total Coliform Testing, E. Coli testing, and Wastewater testing.
Adhered to all SOPs and procedures.
Dental Receptionist
Advanced Dentistry of Coral Springs
Coral Springs, FL
02.2018 - 11.2018
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Provided excellent customer service to create positive experiences and build patient trust.
Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Credentialing/Receptionist Administrator
Family Dental Associates
Margate, FL
01.2008 - 01.2018
Processed patient insurance claims efficiently, ensuring accurate billing practices.
Trained new staff on administrative protocols and office procedures to maintain operational consistency.
Implemented workflow improvements that reduced patient wait times and increased satisfaction levels.
Managed patient scheduling and appointment confirmations using electronic health record systems.
Coordinated communication between dental providers and patients to enhance service delivery.
Managed verification of healthcare provider credentials and completing credentialing applications as needed.