Hi, I’m
CindeeLu Rose
Bonney Lake,WA
Overview
15
years of professional experience
Work History
TowEx Towing And Recovery Bonney Lake, WA
Office Manager- Remote
10.2021 - Current
Job overview
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Reviewed completed work to verify consistency, quality and conformance.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
ContractedPuyallup, WA
Private Investigator
07.2008 - Current
Job overview
- Researched public records.
- Gathered proof of activities through video recordings, photographs and statements.
- Maintained professional integrity and credibility, adhering to applicable laws and regulations.
- Researched computer databases, public records and legal filings to compile accurate information for investigations.
- Performed assignments within investigative scope of competency to meet client needs.
- Testified as representative in court hearings and presented evidence.
- Videotaped suspect's daily activities.
- Prepared case summaries highlighting investigated findings.
- Interviewed witnesses, family members and acquaintances of crime suspects and victims.
- Investigated background of claimants and witnesses to uncover past criminal activity.
- Reviewed gathered information to assess or detect issues.
- Assisted law enforcement agents in analyzing information available on crime suspects.
- Examined candidate files for hiring firms to discover criminal, family and work history.
- Conducted private investigations to locate missing persons, obtain confidential information and solve crimes.
- Determined lawfulness of investigative requests from clients.
- Went undercover in disguises to gather additional evidence.
MS CPA,LLCPuyallup, WA
Executive -
06.2013 - 04.2023
Job overview
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
University of California, BerkeleyBerkeley, CA
MBA from Business Administration And Management
05.2001
University Overview
- Major in Business Administration
- Minor in Psychology
Skills
- Workflow Coordination
- Regulatory Compliance
- Office Management
- Customer Service
- Workforce Management
- Contract Administration
- Team Supervision
- Operations Management
Timeline
Office Manager- Remote
TowEx Towing And Recovery
10.2021 - Current
Executive -
MS CPA,LLC
06.2013 - 04.2023
Private Investigator
Contracted
07.2008 - Current
University of California, Berkeley
MBA from Business Administration And Management