Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
ILETSB Executive Institute
Macomb, IL
12.2017 - Current
Directs the day to day business operations of the organization ensuring efficient workplace functionality.
Assists the director and program directors in preparing budgets for their respective programs.
Manages grant budgets and approves all expenditures.
Works directly with the operational departments at the university and the Office of Sponsored Projects to ensure expenditures are charged to the correct grant and within the grant guidelines.
Supervises clerical staff and program coordinators and provides strategic leadership.
Negotiates contracts with vendors and instructors for training and training/conference venues.
Integral role in conference planning - researches and secures keynote speakers as well as finding the venue and in charge of determining space requirements, audio visual and food and beverage needs.
Approves employee travel.
Creates and submits quarterly performance and financial reports to the funding agencies, state agency reports are uploaded into Amplifund.
Monitors program operations for compliance with grant and university policies and procedures,
Collaborates with the ILETSBEI Director to develop and implement policies and provides guidance to staff.
Assumes leadership responsibilities in the absence of the director.
Primary liaison with university departments, external agencies, administrators and represents the director at meetings.
Staff Clerk
ILETSB executive Institute
Macomb, IL
08.2012 - 12.2017
Answered phones regarding admission policies and procedures in a courteous manner while providing excellent customer service.
Answered multi-line telephone system and routed calls to appropriate personnel.
Coordinated travel arrangements for office personnel.
Prepared admission letters requesting transcripts, GMAT scores and application fees.
Managed Graduate Ambassador Program.
Managed Graduate Application Fee Budget.
Prepared and sent graduate assistantship contracts.
Assisted with graduation clearance duties.
Chief Clerk
School of Graduate Studies, Western Illinois Unive
MACOMB, IL
07.2007 - 08.2012
Answered phones in a professional manner while providing excellent customer service.
Performed general clerical duties such as photocopying, faxing and mailing documents.
Received and distributed incoming mail, messages and packages to appropriate individuals.
Communicated with customers and employees to answer questions or explain information.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Supported office clerical functions using word processing and other software, email and office machines.
Answered multi-line telephone system and routed calls to appropriate personnel.
Monitored office supply stock levels and placed timely orders for replenishment.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Office Manager
Midwest Oil LLC
Good Hope, IL
01.1996 - 06.2007
Processed payroll accurately ensuring all employees were paid on time.
Ordered supplies and equipment to maintain adequate inventory levels.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Coded and entered daily invoices with in-house accounting software.
Used judgment and initiative in handling confidential matters and requests.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
Associate of Applied Science - Ag Business Management
Spoon River College
Canton, IL
05-1990
Some College (No Degree) - General Studies
Western Illinois University
Macomb, IL
Skills
Budgeting and financial management
Policy and procedure improvements
Strategic leadership
Performance standards and analysis
Budget Administration
Timeline
Administrative Assistant
ILETSB Executive Institute
12.2017 - Current
Staff Clerk
ILETSB executive Institute
08.2012 - 12.2017
Chief Clerk
School of Graduate Studies, Western Illinois Unive
07.2007 - 08.2012
Office Manager
Midwest Oil LLC
01.1996 - 06.2007
Associate of Applied Science - Ag Business Management
Certified Flight Instructor at Executive Flight Institute (EFI Flight School)Certified Flight Instructor at Executive Flight Institute (EFI Flight School)