Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
8
8
years of professional experience
Work History
Owner
Easy-livin.com
Philip , SD
12.2023 - Current
Managed daily operations of business, including hiring and training staff.
Oversaw budgeting and financial management.
Led startup and creation of operational procedures and workflow planning.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Delegated work to staff, setting priorities and goals.
Process Server
Accurate Legal Process Serving Service
Morrison, CO
10.2019 - 12.2022
Reviewed court documents and determined the appropriate parties to serve legal papers.
Maintained records of all served documents in accordance with applicable laws.
Utilized a variety of research tools including public records databases, internet search engines and social media networks to obtain pertinent information on potential defendants.
Verified addresses prior to attempting service at locations where individuals may be difficult to locate.
Responded promptly to client inquiries regarding status updates on pending assignments or new requests for services.
Ensured compliance with applicable laws relating to process serving.
Interacted professionally with clients, witnesses and court personnel while conducting investigations and performing services related to civil litigation matters.
Delivered summonses, subpoenas, complaints, orders and writs for various courts and agencies.
Home Healthcare Specialist
All Generation's Home Care
Littleton, CO
12.2019 - 10.2022
Communicated regularly with physicians regarding changes in patient condition or treatment plan modifications.
Traveled between multiple homes throughout the day while maintaining timely arrival times.
Assisted with light housekeeping tasks as needed by clients who were unable to do so themselves.
Managed a caseload of up to 20 clients at any given time.
Monitored vital signs, weight, and other indicators of patient health status.
Conducted assessments of patients' physical and mental health needs.
Provided direct patient care, including wound care and medication administration.
Attended training seminars and workshops to stay abreast of current trends in home healthcare practice.
Collaborated closely with family members or caregivers to ensure continuity of care across settings.
Educated patients on disease prevention techniques and lifestyle changes to improve overall health.
Responded promptly to emergency situations in the home setting.
Restaurant and Bar Manager
Mesquite Pit
Granbury, TX
08.2016 - 10.2019
Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Coordinated with chefs on food pairings for cocktails or beer selections.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Restocked beer and liquor regularly and after special events.
Increased revenue by promoting additional products and assisting with beverage menu.
Developed and implemented bartender training programs, policies and procedures.
Coached staff on strategies to enhance performance and improve customer relations.
Distributed food to service staff for prompt delivery to customers.
Demonstrated leadership with hands-on approach
Set effective employee schedules
Education
Some College (No Degree) - Hotel And Business Management
Queensland Jr. College
McKay Australia
Skills
Trained Front of House (FOH) staff
Restaurant policies and procedures
Guest service techniques
Communication skills
Brand values and standards
Customer service
Leadership
Employee scheduling
Labor cost management
F&B policy and procedure development
Team management
Customer issue resolution
Catering logistics organization
R&R program implementation
Underage drinking prevention
Standardization of bar and food service operations
Profit analysis and risk management
Efficiency and quality optimization
Performance tracking
Staff hiring and training
Sales driving
Cost control
Account management
Rapport building
Staff engagement and diversity programs
Budget Administration
Labor Relations
Administrative Oversight
Business Management
Cash flow optimization
Timeline
Owner
Easy-livin.com
12.2023 - Current
Home Healthcare Specialist
All Generation's Home Care
12.2019 - 10.2022
Process Server
Accurate Legal Process Serving Service
10.2019 - 12.2022
Restaurant and Bar Manager
Mesquite Pit
08.2016 - 10.2019
Demonstrated leadership with hands-on approach
Set effective employee schedules
Some College (No Degree) - Hotel And Business Management
Director of Plant Operations/ Emergency Preparedne at Philip Health ServicesDirector of Plant Operations/ Emergency Preparedne at Philip Health Services