Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant
Cynthia Krebsbach

Cynthia Krebsbach

Customer Service
Philip,SD

Summary

Entrepreneur learning online marketing development and customer service. Beginner with computers but will to learn. Normally hands on approach. Must Work from Home Online.

Overview

3
3
years of professional experience

Work History

Hotel Front Desk Clerk

Concordia Eco Resort
Philip , St. John, USVI
12.2022 - 03.2023
  • Managed daily operations of the business.
  • Led startup and creation of operational procedures, and workflow planning.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Delegated work to staff, setting priorities and goals.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Process Server

Accurate Legal Process Serving Service
Morrison, CO
10.2019 - 12.2022
  • Reviewed court documents and determined the appropriate parties to serve legal papers.
  • Utilized a variety of research tools, including public records databases, internet search engines, and social media networks, to obtain pertinent information on potential defendants.
  • Verify addresses prior to attempting service at locations where individuals may be difficult to locate.
  • Responded promptly to client inquiries regarding status updates on pending assignments, or new requests for services.
  • Delivered summonses, subpoenas, complaints, orders, and writs for various courts and agencies.

Elderly Caregiver

All Generation's Home Health Care
Littleton, CO
12.2019 - 10.2022
  • Communicated regularly with physicians regarding changes in patient condition or treatment plan modifications.
  • Assisted with light housekeeping tasks as needed by clients who were unable to do so themselves.
  • Monitored vital signs, weight, and other indicators of patient health status.
  • Collaborated closely with family members or caregivers to ensure continuity of care across settings.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.

Skills

  • Trained Front of House (FOH) staff
  • Restaurant policies and procedures
  • Guest service techniques
  • Communication skills
  • Brand values and standards
  • Customer service
  • Underage drinking prevention

Timeline

Hotel Front Desk Clerk

Concordia Eco Resort
12.2022 - 03.2023

Elderly Caregiver

All Generation's Home Health Care
12.2019 - 10.2022

Process Server

Accurate Legal Process Serving Service
10.2019 - 12.2022

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