Cindi Pinard
Yukon,OK
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Senior Process Executive
Cognizant Technologies
07.2023 - Current
- Enhanced process efficiency by streamlining workflows and implementing automation strategies.
- Optimized production quality by identifying bottlenecks and developing targeted solutions.
Quality Documentation Specialist
Nuance Communications
07.2021 - 07.2023
- Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
- Streamlined document control processes, resulting in increased efficiency and reduced errors.
Private Case Manager
State of Oklahoma
- Collaborated with social services to provide care to children with special needs
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
Teacher
Oklahoma City Public Schools
08.1998 - 08.2011
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Education
Bachelor of Science in History Education (In Progress) -
University of Central Oklahoma
Edmond, OKBachelor of Science in General Education -
University of Central Oklahoma
Edmond, OK12.2011
Skills
- Workflow Analysis
- Quality Assurance
- Continuous Improvement
- Decision Making
- Conflict Resolution
- Team Building
- Efficiency Improvement
- Problem Solving
- Process Optimization
volunteer experience
- Special Olympics – Volunteer
- Deer Creek Public Schools – Parent Teacher Association Member
- Edmond OK Public Schools – Parent Teacher Association Member
- Autism Oklahoma (OK) Association – Member
- Elderly Caregiver – Volunteer
- Occupation Therapy – Hospital Volunteer
Timeline
Senior Process Executive
Cognizant Technologies
07.2023 - Current
Quality Documentation Specialist
Nuance Communications
07.2021 - 07.2023
Teacher
Oklahoma City Public Schools
08.1998 - 08.2011
Private Case Manager
State of Oklahoma
Bachelor of Science in History Education (In Progress) -
University of Central Oklahoma
Bachelor of Science in General Education -
University of Central Oklahoma
Similar Profiles
Sneha SinghSneha Singh
Service Manager at Cognizant TechnologiesService Manager at Cognizant Technologies
Vinay MishraVinay Mishra
Process Specialist (SME) at Cognizant TechnologiesProcess Specialist (SME) at Cognizant Technologies
Puppala RajanikanthPuppala Rajanikanth
Sr.CyberSecurity Engnr - GRC at Cognizant TechnologiesSr.CyberSecurity Engnr - GRC at Cognizant Technologies
Hannah Grace Joy PedrezuelaHannah Grace Joy Pedrezuela
Quality Analyst at Cognizant TechnologiesQuality Analyst at Cognizant Technologies
CHARLOTTE BRAKEFIELDCHARLOTTE BRAKEFIELD
Customer Service Representative II at LIBERTY Dental PlanCustomer Service Representative II at LIBERTY Dental Plan