Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Work
Timeline
Cindie Steger

Cindie Steger

Dallas,TX

Summary

Vision-driven Staffing and Event Professional with a career-long record in operations, sales management, and leadership. Strategic planning success for leading organizations includes the NFL, NBA, MLB, NASCAR, IRL, and NCAA. Professional Leader with 25+ years of accomplished operations/sales and team management in local, regional, and national staffing and event planning. Known throughout the market for delivering, maintaining, and sustaining revenues, effective operations, and high-profile client management in a competitive staffing workforce environment. Proven talent for aligning business strategy and objectives with established business operations and sales management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused leader specializing in client relationship management. An exceptional leader with keen interpersonal, communication, and organizational skills and budget management, policy and procedure development, and resource allocation expertise. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

CEO/Business Owner

The All Star Agency
01.2020 - Current
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing, and customer account operations efficiently.
  • Processed customer service orders promptly to increase customer satisfaction.

National Account Director

Staff Pro
07.2020 - 12.2020
  • Managed, supported, and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
  • Increased market penetration by growing brand awareness.
  • Managed and motivated employees to be productive and engaged in work.

Regional Director of Sales and Operations

MVP Staffing
10.2017 - 10.2019
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Regional Sales Director

Costa Solutions
01.2017 - 10.2017
  • Coordinated full sales operations within assigned regions (TX, OK, LA).
  • Built and managed sales funnel using metrics to forecast achievements and measure goals.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.

Director of Business Development

Merit Logistics
05.2014 - 01.2017
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.
  • Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Engaged in client services, key account management, strategic marketing, and budgeting.
  • Supervised, negotiated, and won multiple RFPs.
  • Developed daily recruiting and employee retention plans while using creative recruiting practices to grow specific grocery chain national accounts.


CEO/Business Owner

Triple Play Staffing
03.2000 - 12.2015
  • TPS was an event, promotions, sports, and entertainment staffing firm which collaborated closely with clients to provide top-tier event, promotional, and hospitality talent on a national level.
  • Provided staff for multiple NFL Super Bowls, regular season games at various stadiums, NBA All-Star Games, NCAA Final Four, NASCAR, IRL Races, and other high-profile events and promotions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Hired team for all events and projects. Developed all training, recruiting, and operations materials.
  • Collaborated with the operations team to organize and deliver client needs quickly and successfully.
  • Key client services manager.
  • Articulated crucial information internally and externally. Conducted weekly sales, operations, and client calls.
  • Administered and developed call/event recaps, alerts, monthly calendars, budgets, bonus management, financials, and policy and procedures for marketing and promotional projects.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and motivated employees to perform daily business functions.

Education

Elementary Education

West Liberty State College , West Liberty, WV

Strategies/Insights -Dealing With Difficult People

Alison Online Certification

HRM - Recruitment And Selection Process

Alison Online Certification

Transformational Leadership

Alison Online Certification

Understanding Your Customers To Drive Sales

Alison Online Certification

Skills

Issue Resolution

  • Improve Policies
  • Innovative and Visionary
  • Talent Scouting
  • Negotiation and Persuasion
  • Operations Management
  • Staff Management
  • Cost Analysis and Savings
  • Customer Retention Strategies
  • Process Optimization
  • Customer Relationship Management
  • Staff Training
  • Problem-Solving Ability
  • Customer Consulting
  • Team Development
  • Customer Account Management
  • Conflict Resolution
  • Training Development Aptitude
  • Project Management Abilities

Accomplishments

Http://origin.nba.com/allstarvendordiversity/dal09_vendor.html

Http://www.aol.com/article/2014/01/14/what-it-takes-to-work-at-the-super-bowl/20807056/

Http://thegarlandmessenger.com/Mar_2014/GRM_March_14_Web.pdf

Volunteer Work

  

Vice President, Sachse High School Football Booster Club, Sachse High School, 2017 - 2018 

President, Schrade Middle School PTA, Member of Texas PTA 2014 - 2017 

Vice President, Membership, Secretary, Volunteer Coordinator Steadham Elementary School, 2008 - 2013 

Volunteer, Tango Tab, feeding the homeless monthly, 2014 to Present 

Volunteer, Guns and Hoses of North Texas, various events, and coordinated Largest Golf Tournament in Texas (450 participants yearly), 2009 - Present 

Volunteer Coordinator, Society of Women Who Love Shoes, 2013 - 2017

Timeline

National Account Director - Staff Pro
07.2020 - 12.2020
CEO/Business Owner - The All Star Agency
01.2020 - Current
Regional Director of Sales and Operations - MVP Staffing
10.2017 - 10.2019
Regional Sales Director - Costa Solutions
01.2017 - 10.2017
Director of Business Development - Merit Logistics
05.2014 - 01.2017
CEO/Business Owner - Triple Play Staffing
03.2000 - 12.2015
West Liberty State College - , Elementary Education
Alison Online Certification - , Strategies/Insights -Dealing With Difficult People
Alison Online Certification - , HRM - Recruitment And Selection Process
Alison Online Certification - , Transformational Leadership
Alison Online Certification - , Understanding Your Customers To Drive Sales

Similar Profiles

CREATE PROFILE
Cindie Steger