Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cindretta Pope

Cindretta Pope

Okeechobee,FL

Summary

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Food Service Director position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Food Service Manager

Aramark
09.2022 - Current
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Reviewed and approved employee schedules and timesheets.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Tracked food production levels, meal counts, and supply costs.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Supervisor

TrueCore Behavioral Solutions
10.2014 - 10.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Program Assistant

Boys And Girls Of Palm Beach County
07.2005 - 10.2013
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Prepared clearly written and formatted documents and reports.
  • Created and updated records and files to maintain document compliance.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Ordered and distributed office supplies while adhering to fixed office budget.

Cashier Supervisor

Walmart Supercenter
09.2002 - 07.2005
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored areas for security issues and safety hazards.
  • Created employee schedules to align coverage with forecasted demands.

Education

High School Diploma -

Glades Central High School
Belle Glade, FL
06.2001

Skills

  • Shipment Preparation
  • Managing Deliveries
  • Procedure Preparation
  • Guest Relations
  • Developing Special Dishes and Recipes
  • Performance Goals
  • Safe Work Practices
  • Monitoring Food Preparation

Certification

  • Certified ServSafe Manager, Registered ServSafe Proctor, ServSafe Instructor.
  • Safety Champ

Timeline

Food Service Manager

Aramark
09.2022 - Current

Supervisor

TrueCore Behavioral Solutions
10.2014 - 10.2020

Program Assistant

Boys And Girls Of Palm Beach County
07.2005 - 10.2013

Cashier Supervisor

Walmart Supercenter
09.2002 - 07.2005

High School Diploma -

Glades Central High School

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Cindretta Pope