CINDUS AL-GHIZI
DES MOINES,US
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Seattle Service Partner America
03.2023 - Current
- Prepared and served food and alcoholic beverages including craft brews, unique wines, and custom cocktails to 400-500 patrons a shift
- Memorized 80+ crafted cocktails, hundreds of wines and dozens of brews in order to give quality recommendations to guests pairing them with certain dishes
- Maintained a clean, organized, and well stocked bar by managing and ordering inventory, wiping down surfaces as I go, loading/unloading dishes to insure glass turn over, and replenishing fresh garnishes and fruits
- Warmly welcomed 400+ guests and travelers within a timely matter ensuring they promptly served and satisfied at all times
- Handled and processed up to 6,000 in sales a night including cash, credit, and debit card transactions
- Ensured a safe environment by coordinating with my team to always regulate alcohol consumption and prevent conflicts in the bar scene
Lead Waitress
Wally’s Chowder House
06.2017 - 03.2023
- Maintained extensive knowledge of the menu and ingredients to educate guests
- Accurately record and input orders in POS system
- Delivered attentive and efficient service in a high volume dining environment
- Worked in accordance with all health and safety measures to promote wellness and quality visits
- Worked to accommodate guests with dietary preferences
Education
Associate of Art Degree - Business
Highline College
Des Moines06.2021
High School Diploma - undefined
Mount Rainier High School
Des Moines06.2017
Skills
- Customer Service
- Bartending
- Menu Knowledge
- POS Systems
- Inventory Management
- Multitasking
- Team Player
- Communication
- Conflict Resolution
- Time Management
- Food Pairing
- Clear and effective communication
- Payment processing
- Responsible alcohol service
- Customer service expertise
- Cleanliness and hygiene
- Alcohol awareness
- Suggestive selling
- Professional appearance
- Sales expertise
- Health codes compliance
- Extensive wine portfolio
- Hospitality and accommodation
Certification
- Registered Nursing Assistant
- Certified Nursing Assistant Training School
- Oct 2020
LANGUAGES
English (Native)
Arabic (Native)
Timeline
Bartender
Seattle Service Partner America
03.2023 - Current
Lead Waitress
Wally’s Chowder House
06.2017 - 03.2023
High School Diploma - undefined
Mount Rainier High School
Associate of Art Degree - Business
Highline College