Cindy Alvarez
Santa Teresa,NM
Summary
At Butterworth & Macias, P.C., I honed my expertise in income tax preparation and client communication, significantly enhancing client satisfaction. My proactive approach in streamlining bookkeeping processes and adeptness at navigating complex tax laws underscored my ability to deliver exceptional results under pressure.
Overview
23
23
years of professional experience
Work History
Tax Preparer
Butterworth & Macias, P.C.
12.2001 - Current
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Assessed client tax situations to determine best filing options.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Calculated estimated tax payments for clients.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Receptionist
Butterworth & Macias
12.2001 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Responded to inquiries from callers seeking information.
Bookkeeping
Butterworth & Macias, P.C.
12.2001 - Current
- Performed document filing, bookkeeping, and faxing for busy student admissions office.
- Managed bookkeeping functions such as invoicing and account reconciliations.
- Assisted in maintaining accurate financial records through diligent bookkeeping efforts that supported informed decisionmaking.
- Streamlined bookkeeping processes by implementing efficient systems and software.
Payroll Assistant
Butterworth & Macias, P.C.
12.2001 - Current
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained payroll information by calculating, collecting, and entering data.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Education
High School Diploma -
Santa Teresa High School
Santa Teresa, NMSkills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Bookkeeping
- Tax return preparation
- Client communication
- Data inputting
- Data gathering
- Verbal/written communication
- Tax law knowledge
- Small business tax returns
Timeline
Tax Preparer
Butterworth & Macias, P.C.
12.2001 - Current
Receptionist
Butterworth & Macias
12.2001 - Current
Bookkeeping
Butterworth & Macias, P.C.
12.2001 - Current
Payroll Assistant
Butterworth & Macias, P.C.
12.2001 - Current
High School Diploma -
Santa Teresa High School
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