Summary
Overview
Work History
Education
Skills
Certification
Timeline

Cindy A. McAuliffe

La Grange Park,IL

Summary

With a background in a dynamic and customer-focused environment, I consistently deliver exceptional brand representation and engage with customers effectively. My strength lies in communication and relationship-building, allowing me to adapt and thrive in fast-paced settings. Seeking a new role to leverage these transferable skills, make a positive impact, and contribute to the success of an organization.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Personal Trainer

La Grange Fitness
07.2021 - Current
  • Responsible for conducting new members with equipment orientations and growing personal training program
  • Dedicated to fostering a supportive and results-driven environment for all fitness levels
  • Each week completing15-20,1-hour personal training sessions (1:1 sessions and small group training sessions)
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.

Brand Ambassador

ElliptiHIT
01.2020 - 05.2021
  • Responsible for sales and marketing
  • Created videos for home workouts
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Communicated product information with confidence and educated consumers about company.

Project Manager

ACE Hardware – Emery Jensen Distribution
01.2018 - 01.2019
  • Project Leadership: Lead planning developed and launched strategic revenue generating programs to sales teams and retailers
  • Reporting to the VP of Sales Operations
  • Managed a team of1 Project Specialist
  • Developed and executed on the number one Emery Jensen priority which is to implement a Paint Sundry Program and plan to deliver on a revenue goal of $7.7M by the end of2019
  • Served as primary owner of the Sundry program, partnering with a strategic vendor
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Senior Manager, Sales Effectiveness and Enablement Revenue Generation Programs

W.W. GRAINGER
01.2013 - 01.2017
    • Company Overview: $10 billion distributor of maintenance, repair and operating supplies (MRO) to industrial, commercial, contractor, and government customers
    • Project Leadership: Lead planning developed and launched multi-year programs then deployed innovative scalable revenue generation solutions to sales teams
    • Reported to the VP of Sales Effectiveness and Operations
    • Continuous Improvement: Developed and executed programs for aligned sales function to improve the overall productivity and effectiveness

Manager, Sales Effectiveness

W.W. GRAINGER
01.2011 - 01.2013
  • Lead the development and implementation of sales effectiveness initiatives for all sales team members (inside and outside sales) to motivate and improve sales productivity
  • Collaborate cross-functionally to implement improvements and best practices to ensure return on investment, executing continuous improvement disciplines to drive operational excellence
  • Provided full-cycle project leadership, identifying opportunities for productivity improvements, and evaluating documented functional needs for sales force automation and mobility
  • Oversee employee development, specifying training requirements for the sales team, and providing direction to training solutions, while anticipating future developmental needs

Product Manager, Tier1 Supplier and Product Management

W.W. GRAINGER
01.2009 - 01.2011
  • Build sustainable professional relationships with all suppliers, winning business for category, including contract negotiations, product selection, and profitability growth
  • Lead paper category to generate $140M in 2010
  • Overseeing performance of Georgia Pacific, 2nd largest Grainger supplier

Manager, Sales Planning

W.W. GRAINGER
01.2007 - 01.2009
  • Tactical direction, guidance, oversight and project management to sales organization, cross-functional teams, and third-party vendors supporting the business
  • Collaborated with sales leadership in building sustainable working relationships with internal and external partners to improve sales productivity by freeing up sellers' time which in turn gave them more face time with customers to increase sales and customer satisfaction
  • Cross-trained existing employees to maximize team agility and performance.

Operations Manager, Inside Sales Expansion

W.W. GRAINGER
01.2006 - 01.2007
  • Lead day to day operations for Inside Sales, built and maintained supplier relationships and developed and executed marketing programs and promotions
  • Led projects including expansion of120+ sellers in3 sales centers and opening a new Sales Center
  • Coordinated activities from IT, Real Estate, Voice and Data, training and local operations to ensure successful expansion of our inside sales organization
  • Collaborated with sales leadership to develop new processes to support the business to improve sales productivity and customer satisfaction

Sales Manager, Inside Sales

W.W. GRAINGER
01.2005 - 01.2006
  • Sales strategies to deliver year-over-year growth, motivate outstanding performance & build high-performing sales teams
  • Performance-driven sales management expertise and organizational influence with passion to drive to achieve consistent top-tier sales performance
  • Reported to the VP of Sales
  • Led a successful sales team (15) by providing motivational coaching and performance-based incentives.
  • Increased sales revenue by developing and implementing effective sales strategies.

Sales Manager, Inside Sales, B2B Software as a Service (SaaS)

GALILEO INTERNATIONAL, INC.
01.1996 - 01.2005
  • Company Overview: Electronic global distribution services for the travel industry utilizing a cloud-based reservation platform
  • Led sales teams and held various other roles including Account Executive, Customer Success Manager, Account Manager
  • Focused to Succeed Game Changer Award”, Galileo International in 2003, generating over 600 customers from May-November to migrate to MVPN that resulted in a cost savings of $850K
  • Recognized as the 2nd highest renewal in the region, in1999 renewing 26 contracts for 163K segments, and in2000, for renewing 26 contracts for 214K+ segments with Galileo International
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Education

TRITON COLLEGE, River Grove, IL

Corporate Travel Management Certificate -

ECHOLS TRAVEL SCHOOL, Chicago, IL

Skills

  • Cloud-based platforms such as Salesforcecom, WalkMe, SAP Success Factors, Wrike, CommercialTribe, Smartsheet, Webex Early adopter of emerging technology
  • Proficiency in Microsoft Office Suite (Excel, Outlook Access, Project and SharePoint)
  • Customer service
  • Customer engagement

Certification

  • Certified Personal Trainer through the International Sports and Science Association (ISSA), Precision Nutrition1 Certification CPR/AED Certified with the American Red Cross


Timeline

Personal Trainer - La Grange Fitness
07.2021 - Current
Brand Ambassador - ElliptiHIT
01.2020 - 05.2021
Project Manager - ACE Hardware – Emery Jensen Distribution
01.2018 - 01.2019
Senior Manager, Sales Effectiveness and Enablement Revenue Generation Programs - W.W. GRAINGER
01.2013 - 01.2017
Manager, Sales Effectiveness - W.W. GRAINGER
01.2011 - 01.2013
Product Manager, Tier1 Supplier and Product Management - W.W. GRAINGER
01.2009 - 01.2011
Manager, Sales Planning - W.W. GRAINGER
01.2007 - 01.2009
Operations Manager, Inside Sales Expansion - W.W. GRAINGER
01.2006 - 01.2007
Sales Manager, Inside Sales - W.W. GRAINGER
01.2005 - 01.2006
Sales Manager, Inside Sales, B2B Software as a Service (SaaS) - GALILEO INTERNATIONAL, INC.
01.1996 - 01.2005
TRITON COLLEGE - ,
ECHOLS TRAVEL SCHOOL - Corporate Travel Management Certificate,

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Cindy A. McAuliffe