Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cindy Andrew

Claims Specialist
Eau Claire,WI

Summary

Organized and reliable with focus on accuracy and efficiency. Possesses solid computer skills and strong understanding of data management, including Excel and database software. Capable of ensuring data integrity and contributing to increased productivity.

Developed strong logistical and time management skills in dynamic and fast-paced environment. Adaptable and resourceful in navigating various challenges to ensure timely and secure deliveries. Seeking to transition into new field where these transferrable skills can add value and drive success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Independent Delivery Driver

Amazon
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Delivery Courier

Waypoint Detailed Delivery
10.2024 - Current
  • Drove safely at all times to avoid accidents and harm.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Followed company policies and procedures during shift.
  • Ensured safe transportation of packages with careful handling and secure storage methods.

Data Entry Clerk

United Healthcare
01.2014 - Current
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Completed data entry tasks with accuracy and efficiency.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Real Estate Administrative Assistant

7TH ST ASSOCIATES
02.2012 - 09.2013
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Expedited document processing with accurate data entry and timely filing.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Resident Apartment Manager

7th Street Associates
01.2009 - 01.2013
  • Managed property financial records by collecting rent from 34 tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Developed strong relationships with local businesses, enhancing community connections and increasing referrals.
  • Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
  • Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
  • Prepared and processed lease and rental applications using Microsoft Excel.
  • Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.
  • Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues

RV Park Permanent Staff Member

River Grove Park –Camping/RV Resort
01.2007 - 01.2009
  • Maintained park cleanliness for an inviting atmosphere, performing routine maintenance tasks such as trash removal and restroom upkeep.
  • Enhanced visitor experience by providing exceptional customer service and timely assistance.
  • Promoted park rules adherence among visitors, addressing non-compliance in a diplomatic manner for continued safety and enjoyment of all guests.
  • Improved park safety through regular inspections of playground equipment, identifying potential hazards and addressing issues promptly.
  • Contributed to wildlife conservation efforts by monitoring habitats within the park and reporting any concerns to appropriate personnel.
  • Increased repeat visits by consistently delivering exceptional service and fostering a welcoming atmosphere.
  • Assisted in the planning and execution of campground events, creating memorable experiences for guests.

Education

GED -

Front Range Community College
Boulder, CO
01.1999

Skills

  • Time management
  • Positive attitude
  • Microsoft Excel
  • Data entry
  • Independent worker
  • Clean driving record
  • Strong work ethic
  • Problem-solving capacity

Certification

  • Fair Housing Certification- Various certifying bodies or state agencies.
  • Order Picker Forklift Operation Certification – Various Providers.

Interests

  • Camping
  • Outdoor Recreation
  • Crafting and DIY Projects
  • I enjoy cooking for friends and family gatherings
  • Animal Care
  • Watching Movies and TV Shows
  • Offering time and support to shelters for the homeless, women, and animals

Timeline

Independent Delivery Driver

Amazon
11.2024 - Current

Delivery Courier

Waypoint Detailed Delivery
10.2024 - Current

Data Entry Clerk

United Healthcare
01.2014 - Current

Real Estate Administrative Assistant

7TH ST ASSOCIATES
02.2012 - 09.2013

Resident Apartment Manager

7th Street Associates
01.2009 - 01.2013

RV Park Permanent Staff Member

River Grove Park –Camping/RV Resort
01.2007 - 01.2009

GED -

Front Range Community College

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Cindy AndrewClaims Specialist