Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Appice

Toms River

Summary

Results-driven professional retail manager with a strong track record of driving sales growth and enhancing customer satisfaction. Demonstrated expertise in team leadership, inventory management, and strategic planning. Adaptable to changing market demands and skilled at fostering a collaborative work environment. Recognized for effective communication, problem-solving, and consistent delivery of exceptional results. Extensive experience in retail operations, including merchandising and inventory management. Utilizes effective team leadership to drive sales and elevate customer experiences. Proven ability to implement efficient processes that significantly improve store performance.

Overview

11
11
years of professional experience

Work History

Multi/Unit Associate Manager of Merchandising

Ralph Lauren
06.2021 - Current
  • As an Associate Merchandise manager of three flagship locations ( Children's, Adult, and CYO create your own shop) the ultimate goal is to consistently ensure a memorable customer shopping experience and achieve results through optimizing customer engagement, developing talent and increasing productivity, while delivering the highest level of integrity standards.
  • My responsibilities are to serve as a customer experience leader to motivate and lead the team to drive sales by creating the Ralph Lauren experience for our customers.
  • Workforce management maintenance, financial reviews, daily and monthly planning, and facilitator to sales rallies are daily duties of communication and strategy executed for the business.
  • Prioritizing assignments and goals, conducting audits of store processes, back of house, RFID, point of sale, pricing, on-boarding, Ralph Lauren capture, and daily communication wrap up.
  • Product presentation - Continuously training and leading teams in executing a consistent high level of presentation within the store based on guidelines and improvisation.
  • Consistently maintain the visual presentation in windows and throughout the store on a daily, monthly, and yearly basis acting as the lead in planning, executing, and ensuring floor is set, and continuously updated to deadline in preparation for special events and season changes.
  • Managed complex scheduling needs to ensure adequate staffing levels were maintained at all times while minimizing overtime costs for the department.
  • Aided in the training of new hires by mentoring them on unit policies, procedures, best practices while modeling exceptional teamwork skills.

Project Leader

Ralph Lauren
01.2020 - Current
  • Provided leadership to a specific team for all AR (augmented reality) projects at hand.
  • Played the lead role in executing, monitoring, controlling and closing projects in the kids category as well as assisted in Mens, Women's and Accessories.
  • Set the store to the highest of impeccable Ralph Lauren standards to ensure a seamless customer shopping experience right from their own smart devices.
  • Continuously act as a leader for new store openings, new constructions, temporary stores and pop ups with knowledge of all processes from the starting point to the end point
  • Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle.
  • Conducted thorough post-project evaluations to identify areas for future improvement in both processes and performance metrics.
  • Achieved project success by efficiently allocating resources and managing schedules.
  • Managed team meetings and discussed project's goals and objectives.
  • Collaborated with team members to develop, identify and accomplish assigned goals and objectives.

Associate Manager of Merchandising

Ralph Lauren
01.2017 - 01.2021
  • As an Associate Merchandise manager the ultimate goal is to consistently ensure a memorable customer shopping experience and achieve results through optimizing customer engagement, developing talent and increasing productivity, while delivering the highest level of integrity standards.
  • My responsibilities are to serve as a customer experience leader to motivate and lead the team to drive sales by creating the Ralph Lauren experience for our customers.
  • Workforce management maintenance, financial reviews, daily and monthly planning, and facilitator to sales rallies are daily duties of communication and strategy executed for the business.
  • Prioritizing assignments and goals, conducting audits of store processes, back of house, RFID, point of sale, pricing, On-boarding, Ralph Lauren capture, and daily communication wrap up.
  • Product presentation - Continuously training and leading teams in executing a consistent high level of presentation within the store based on guidelines and improvisation.
  • Consistently maintaining the visual presentation in windows and throughout the store on a daily, monthly, and yearly basis and also ensuring floor is set in a timely manner in preparation for special events and season changes.
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
  • Mentored junior team members, contributing to their professional growth and skill development.
  • Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Visual Field Leader

Sears Holdings Corporation
03.2014 - 07.2017
  • Directed and trained the Store Managers, Associate Store Managers, Leads, and MPAs in conjunction with the Visual Merchandising Market Leader on all aspects of merchandise presentation to ensure the highest level of visual standards within the Sears stores.
  • This position is responsible for store implementation of the National Presentation Standards in collaboration with the Visual Merchandising Market Leader, creative teams, and the store team to accomplish high Visual standards in each area (Soft-lines and Hardlines ).
  • Responsible for the hiring and ongoing training of Visual Merchandising Market Leaders.
  • Also responsible for an assigned group of FLS units, supporting all training relating to Visual Merchandising activities and projects.
  • Conducted regular site inspections to ensure adherence to safety regulations, maintaining a safe working environment at all times.
  • Stayed current on industry trends, attending conferences and workshops to continuously develop expertise in the field leadership role.
  • Managed project timelines for successful completion, prioritizing tasks and delegating responsibilities.
  • Mentored junior staff members, promoting personal growth and professional development opportunities within the organization.
  • Collaborated cross-functionally with other departments to streamline processes and improve overall productivity.

Education

Bachelors - Fashion Design And Merchandising

Berkeley College
07.2012

Associates - Liberal Arts

Ocean County College
09.2005

Skills

  • Collaborative Team Player
  • Rapid Skill Acquisition
  • Proactive Initiator
  • Event Coordinator
  • Proficient in Task Management
  • Demonstrated Job Excellence
  • Effective Team Leader
  • Project management
  • Design software proficiency (CAD, Adobe Photoshop, Adobe Illustrator, Microsoft Word, Excel)
  • Knowledge of Flat Sketching, Board Presentations, Elements of Design, and Visual Merchandising
  • Ability to interpret client ideas into Visual Merchandising strategies
  • Retail Operations Expertise
  • Cross-functional teamwork
  • Attention to detail
  • Scheduling coordination

Languages

Spanish
Native or Bilingual

Timeline

Multi/Unit Associate Manager of Merchandising

Ralph Lauren
06.2021 - Current

Project Leader

Ralph Lauren
01.2020 - Current

Associate Manager of Merchandising

Ralph Lauren
01.2017 - 01.2021

Visual Field Leader

Sears Holdings Corporation
03.2014 - 07.2017

Associates - Liberal Arts

Ocean County College

Bachelors - Fashion Design And Merchandising

Berkeley College

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Cindy Appice