Cindy Ayala
Houston,Texas
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Memorial Hermann Memorial City Medical Center
05.2022 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Supervisor of Operations
Letty's Cleaning Service
08.2016 - 03.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Supervisor
The Notary Spot
03.2014 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Supported timely and accurate administrative task completion.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
Education
Bachelor of Science - Nursing
San Jacinto College District
Pasadena, TX01.2025
High School Diploma -
Cypress Falls High School
Houston, TX05.2009
Skills
- Wound Care
- EMR Updating
- Charting Expertise
- Room Cleaning and Restocking
- Patient Relationship-Building
- Monitoring
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Memorial Hermann Memorial City Medical Center
05.2022 - 08.2023
Supervisor of Operations
Letty's Cleaning Service
08.2016 - 03.2022
Supervisor
The Notary Spot
03.2014 - 05.2016
Bachelor of Science - Nursing
San Jacinto College District
High School Diploma -
Cypress Falls High School
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