Cindy Baldridge
Blue Ridge,Texas
Summary
Nurse Leader and Registered Nurse with extensive healthcare experience across oncology and clinic operations. Demonstrates success in leading multidisciplinary teams, optimizing clinical workflows, and enhancing patient outcomes through collaborative practices. Skilled in staff development, regulatory compliance, and process improvement in dynamic healthcare settings.
Overview
19
19
years of professional experience
Work History
Nurse Manager
TEXAS ONCOLOGY
McKinney, Texas
06.2023 - Current
- Lead clinical operations for two Texas oncology locations with approximately 21 direct reports, ensuring excellence in patient care, safety, and compliance.
- Lead nurses, medical assistants, and support staff while fostering a culture of accountability, collaboration and respect.
- Foster high-performing culture emphasizing quality outcomes, patient experience, operational efficiency, and professional development.
- Successfully onboard and develop clinical staff, supporting engagement, retention, and high-quality patient care.
- Conduct performance evaluations, provide coaching, and manage corrective actions to enhance staff performance.
- Manage staffing, infusion scheduling, workflow optimization, and operational efficiency.
- Improve quality metrics and regulatory compliance through staff accountability, education, and process improvement initiatives.
- Collaborate with physicians and leadership to enhance patient outcomes and optimize clinic performance.
- Resolve patient concerns and support clinical services to enhance patient satisfaction.
Nurse Supervisor
TEXAS ONCOLOGY
McKinney, Texas
04.2022 - 06.2023
- Supervised clinical operations at three oncology clinics, ensuring efficient patient care delivery.
- Led nursing and medical assistant teams while ensuring compliance with organizational standards.
- Coordinated staffing coverage and optimized clinic workflows to support daily operations.
- Facilitated onboarding, staff education, performance reviews, and quality improvement initiatives.
- Conducted chart audits and monitored quality metric performance.
- Served as a clinical resource and patient advocate.
Triage/Clinic Registered Nurse, Medical Oncology
TEXAS ONCOLOGY
McKinney, Texas
12.2020 - 04.2022
- Performed clinical assessments and symptom management for oncology patients.
- Coordinated referrals, diagnostic testing, medication refills, and prior authorizations to streamline patient treatment processes.
- Managed high-volume oncology and hematology telephone triage and clinic workflow.
- Provided education to patients on treatments, medications, and disease management to enhance understanding and compliance.
- Managed and completed FMLA and disability documentation.
Lead Registered Nurse, Surgical Oncology
CHRISTUS TRINITY MOTHER FRANCES HEALTH SYSTEM
Tyler, Texas
06.2018 - 10.2020
- Coordinated comprehensive care for surgical oncology patients throughout all phases of treatment.
- Performed patient assessments, wound care, triage, and postoperative follow-up.
- Directed clinic operations and supervised clinical staff to ensure high-quality patient care.
- Managed physician schedules, optimized coding workflows, conducted chart audits, and ensured compliance with quality reporting standards.
- Served on the CHRISTUS Oncology Survivorship Committee.
Registered Nurse (PRN), Pre-Op/PACU & Medical-Surgical
BAYLOR SCOTT & WHITE SURGICAL HOSPITAL
Sherman, Texas
06.2016 - 06.2018
- Conducted preoperative assessments and managed postoperative recovery to optimize patient outcomes.
- Administered medications and IV therapy while providing patient education to enhance understanding of care.
- Maintained accurate EMR documentation and implemented safety protocols to ensure patient safety.
Clinic Licensed Vocational Nurse
VALOR HEALTHCARE, VA OUTPATIENT CLINIC
Sherman, Texas
07.2007 - 03.2017
- Executed triage, administered immunizations, conducted EKGs, performed phlebotomy, provided wound care, and delivered patient education to enhance patient care.
- Assisted providers with comprehensive patient assessments, efficient scheduling, and streamlined clinic operations to optimize workflow.
- Administered medications and treatments per physician orders in a timely manner.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Assisted with patient assessments and documented findings accurately in medical records.
Licensed Vocational Nurse (PRN)
CHILDREN'S HOME HEALTHCARE
Van Alstyne, Texas
10.2013 - 10.2016
- Provided skilled pediatric home health nursing care to ensure patient comfort and well-being.
- Administered medications, tube feedings, and respiratory treatments to support patient health and recovery.
- Administered medications and treatments according to physician instructions.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted with daily living activities for children in home settings.
Education
Bachelor of Science - Nursing
The University of Texas at Tyler
Tyler, Texas05-2020
Associate Degree - Nursing
Grayson College
Denison, Texas12-2016
Licensed Vocational Nurse Program -
North Central Texas College
Gainesville, Texas08-1996
Skills
- Oncology & Hematology Care
- Nursing Leadership & Operations
- Quality & Regulatory Compliance
- Operational Efficiency
- Workflow improvement
- Care coordination
- Performance Management
- Staff Development & Coaching
- Team Collaboration & Mentorship
- Patient satisfaction
- Documentation auditing
- Patient advocacy
Degree
BSN, RN
Honors And Awards
- Florence Nightingale LVN Clinical Excellence Award
- Class Representative, Grayson Nursing Student Association
Certifications And Memberships
- Basic Life Support (BLS), American Heart Association
- ONS Fundamentals of Chemotherapy & Immunotherapy Administration
- Oncology Nursing Society (ONS), Member
- American Academy of Ambulatory Care Nursing (AAACN), Member
Timeline
Nurse Manager
TEXAS ONCOLOGY
06.2023 - Current
Nurse Supervisor
TEXAS ONCOLOGY
04.2022 - 06.2023
Triage/Clinic Registered Nurse, Medical Oncology
TEXAS ONCOLOGY
12.2020 - 04.2022
Lead Registered Nurse, Surgical Oncology
CHRISTUS TRINITY MOTHER FRANCES HEALTH SYSTEM
06.2018 - 10.2020
Registered Nurse (PRN), Pre-Op/PACU & Medical-Surgical
BAYLOR SCOTT & WHITE SURGICAL HOSPITAL
06.2016 - 06.2018
Licensed Vocational Nurse (PRN)
CHILDREN'S HOME HEALTHCARE
10.2013 - 10.2016
Clinic Licensed Vocational Nurse
VALOR HEALTHCARE, VA OUTPATIENT CLINIC
07.2007 - 03.2017
Bachelor of Science - Nursing
The University of Texas at Tyler
Associate Degree - Nursing
Grayson College
Licensed Vocational Nurse Program -
North Central Texas College