Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Cindy Balladarez

Pacoima,CA

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

10
10
years of professional experience
1
1
Certification

Work History

LVN Care Team Supervisor

Optum, UnitedHealth Group
02.2021 - Current
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Delivered emotional support to patients and families during challenging times.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to patients'' needs.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Promoted a positive work environment among nursing staff through collaboration, open communication, and support.
  • Mentored new LVN hires through the orientation process, sharing expertise to support their integration into the team successfully.
  • Assisted in the development of staff training programs to ensure a skilled nursing team capable of delivering excellent patient care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

LVN

Facey Medical Group - Mission Hills
01.2019 - 12.2020
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patient histories, complaints, and current symptoms.
  • Ensured patient satisfaction through compassionate and attentive nursing care.
  • Administered medications and injections to patients.
  • Provided patient education on health care issues and prescribed medications.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Improved overall team performance metrics in the clinic by consistently meeting or exceeding established benchmarks for vital signs, documentation accuracy, and medication administration timeliness.
  • Reviewed patient history to verify conditions and current medications.
  • Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.

LVN Charge Nurse

Panorama Gardens Nursing & Rehab Center
04.2014 - 12.2019
  • Contributed to professional development opportunities for colleagues through in-service training sessions on various clinical topics.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Bolstered patient safety through consistent implementation of fall prevention measures such as bed alarms, hourly rounding, and mobility assistance.
  • Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
  • Monitored patient health conditions to report changes to assigned physician.
  • Evaluated patient histories, complaints, and current symptoms.
  • Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
  • Managed patient caseloads effectively by prioritizing needs, delegating tasks appropriately, and collaborating with healthcare professionals.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Took samples to complete diagnostic and routine assessment tests.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Championed infection control practices within the unit by strictly adhering to guidelines and educating staff on proper procedures.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

Education

Certificate/Trade - LVN

Casa Loma College
Van Nuys

High School Diploma -

San Fernando Senior High School
San Fernando, CA

Associate of Science - Health Sciences

Los Angeles Mission College
Sylmar, CA
06.2023

Skills

  • Goal Setting
  • Team Collaboration
  • Nursing Staff Supervision
  • Procedure Explanation
  • Examination and Test Preparation
  • Task Prioritization
  • Performance monitoring
  • Analytical Skills
  • Case Management
  • Infection Control
  • EMR / EHR
  • Written Communication
  • Direct Patient Care

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.
  • Collaborated with team of 4 in the development of Project Italy, transition of a clinician from private to outpatient clinic.

Certification

  • Epic Super User, Facey - 2019
  • TouchWorks Allscripts Champion, Optum - 2021
  • Cozeva Super User, Optum - 2022
  • Infection Preventionist, Panorama Gardens - 2019
  • Director of Staff Development, Joshua Tree Academy - 2019
  • BLS, America Heart Association- 2023
  • IV certification, Casa Loma - 2013

Languages

Spanish
Limited Working

Timeline

LVN Care Team Supervisor

Optum, UnitedHealth Group
02.2021 - Current

LVN

Facey Medical Group - Mission Hills
01.2019 - 12.2020

LVN Charge Nurse

Panorama Gardens Nursing & Rehab Center
04.2014 - 12.2019

Certificate/Trade - LVN

Casa Loma College

High School Diploma -

San Fernando Senior High School

Associate of Science - Health Sciences

Los Angeles Mission College

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Cindy Balladarez