Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cindy Barker

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience

Work History

Patient - Transporter

Banner Health
12.2020 - 11.2021
  • Observed safety protocols
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Provided patient transport using various equipment and adhered to Safety Guidelines.
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.

Front Desk Receptionist

Banner Baywood Medical Center
11.2021 - 05.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

HouseKeeper

Banner Health
10.2018 - 12.2020
  • Inspected each room for cleanliness, utilizing checklist to meet company standards
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor
  • Interacted pleasantly with clients and guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Education

Certificate - Medical Coding/Billing

Everest College
Mesa, AZ
07.2006

Diploma -

Pinole Valley High School
01.1988

Skills

  • Professional Demeanor
  • Office Equipment Operations
  • Time Management
  • Data Entry
  • Information Protection
  • PC Proficient
  • Clerical Support
  • Guest Relations
  • Supply Management
  • Call Routing
  • Spreadsheet tracking
  • Multi-Line Telephone Systems
  • Problem-solving skills

References

  • Eliza Campbell, Banner Health, Supervisor, Eliza.Campbell@BannerHealth.com, 480-321-2000
  • David Moore, BannerHealth.com, Supervisor, 480-321-2000

Timeline

Front Desk Receptionist

Banner Baywood Medical Center
11.2021 - 05.2023

Patient - Transporter

Banner Health
12.2020 - 11.2021

HouseKeeper

Banner Health
10.2018 - 12.2020

Certificate - Medical Coding/Billing

Everest College

Diploma -

Pinole Valley High School
Cindy Barker