Cindy Barrett
San Jose,CA
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in multiple areas.
Overview
9
9
years of professional experience
Work History
Administrative Specialist
Hoover Krepelka
02.2023 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Maintained up-to-date knowledge of legal trends and developments, enabling accurate assessment of potential cases during initial consultations.
- Streamlined intake processes by implementing a standardized questionnaire for potential clients, increasing efficiency and consistency in information gathering.
- Developed strong professional relationships with clients, establishing trust and fostering open communication throughout the intake process.
- Improved client satisfaction by efficiently conducting legal intakes and gathering relevant information for attorneys.
- Supported the successful resolution of cases by efficiently managing client files and ensuring all pertinent information was readily accessible for attorneys.
- Optimized workflow by managing multiple tasks simultaneously while prioritizing urgent matters effectively.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
- Collaborated with purchasing department to resolve discrepancies, improving communication between departments.
Transaction Coordinator
Blue Moon Transactions
08.2021 - 01.2023
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
Administrative Assistant
Taylor Properties
10.2015 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA06.1999
Skills
- Customer Relations
- Proofreading
- Verbal Communication
- Spreadsheet Creation
- Report Preparation
- Meeting planning
- Event Coordination
- Document Management
- Scheduling
- Billing oversight
- Calendar Management
- Scheduling appointments
Timeline
Administrative Specialist
Hoover Krepelka
02.2023 - Current
Transaction Coordinator
Blue Moon Transactions
08.2021 - 01.2023
Administrative Assistant
Taylor Properties
10.2015 - 06.2021
High School Diploma -
Yerba Buena High School
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