Results-driven Associate Client Manager with expertise in client onboarding, account management, and business development. Successfully managed over 110 accounts, contributing $300,000 in projected new revenue growth for 2025.
Overview
21
21
years of professional experience
Work History
Associate Client Manager
TrueCommerce / DiCentral
Bulverde, Texas
03.2005 - 01.2026
Generated $300,000 in new revenue growth for 2025.
Partnered with the Senior Client Manager to introduce product offerings and pricing to suppliers of a multi-million-dollar client, successfully onboarding new suppliers and contributing to account expansion. Signed over 50 OEM suppliers in 2025.
Managed over 110 accounts within Automotive and Retail Industry simultaneously while maintaining high standards of service excellence and to ensure customer retention.
Built strong professional relationships with suppliers and key clients, enhancing long-term business development.
Established communication channels between clients and internal stakeholders, facilitating successful project delivery and ongoing support.
Drafted proposals outlining project scope, timeline, budget, resource allocation. for new and existing customers.
Business Development Representative
TrueCommerce / DiCentral
Bulverde, Texas
01.2020 - 01.2023
Identified and qualified new business opportunities by engaging prospective automotive clients, initiating outbound and inbound outreach, and building early-stage relationships. Supports revenue growth by generating qualified leads, scheduling sales meetings, maintaining accurate pipeline data, and collaborating with sales and account management teams to convert opportunities into long-term clients.
Calculated potential revenue of $5 million from identified business opportunities with clients such as Prosily and Ground Effects.
Meet and exceeded annual goals year over year
Retail Partner Manager
TrueCommerce/ DiCentral
Bulverde, Texas
01.2017 - 01.2023
Cultivated strong relationships with retail partners, resulting in increased adoption of EDI and managed services solutions.
Identify growth opportunities, develop outreach initiatives, and generate new business leads.
Coordinated onboarding, support, and management teams as primary liaison for retailers, ensuring seamless integration.
Achieved inclusion of 38 out of 50 priority retailers on Preferred Provider Lists.
Generated over 300 qualified leads annually, with a 30% conversion rate.
Maintain and grow established retailer accounts, ensuring high client satisfaction.
Identified mutual growth opportunities, proposing tailored solutions that expanded partnerships.