Summary
Overview
Work History
Education
Websites
References
Timeline

Cindy Blake

Holly,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 70 pounds. Hardworking Sales and Service Associate with 32-year background in customer-facing roles. Expert in mailing regulations, postage rates and postage limitations. Highly organized and proficient in quickly sorting and distributing mail.

Overview

37
37
years of professional experience

Work History

Inventory Coordinator

Meijer
Lake Orion, MI
02.2022 - 10.2023
  • Maintained accurate inventory records and ensured accuracy of data entry.
  • Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
  • Conducted regular physical inventories and reconciled with computer-generated reports.
  • Identified discrepancies between actual stock and computer-generated reports.
  • Coordinated cycle counts to verify accuracy of inventory records.
  • Assisted in the development of new processes for tracking inventory levels.
  • Provided support in the reconciliation of intercompany transactions related to inventory.
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
  • Analyzed current inventory levels and identified areas that needed improvement or adjustment.
  • Researched alternative sources for materials when necessary due to backorders or shortages.
  • Implemented strategies that improved efficiency in the warehouse operations.
  • Ensured compliance with company policies and procedures related to managing inventory.
  • Collaborated with other departments to resolve any discrepancies in inventory records.
  • Tracked expiration dates for products stored in the warehouse facility.
  • Kept department records and updated documentation with latest counts.
  • Researched and corrected discrepancies quickly to maintain current information.
  • Completed full department audits in adherence with company audit schedule.
  • Coordinated receipt of incoming materials and verified accuracy of items received.
  • Participated in physical inventory counts to keep information accurate and current.
  • Entered information into system to update status reports.
  • Inspected incoming materials for damage.
  • Performed scheduled inventory counts and supply audits.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Performed inventory cycle counting and identified discrepancies.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Identified unproductive inventory for disposition, optimizing stock productivity.
  • Used daily system logs to document production information, discussing issues with management.
  • Assisted fellow planning staff members with tasks to maintain proper workflows.

Shipt Shopper

Shipt
Oxford, MI
05.2019 - 01.2023
  • Accurately read and follow customer order instructions.
  • Verify orders for accuracy and quality.
  • Pick, pack, deliver, and restock items from local stores to customers' homes in an efficient manner.
  • Provide excellent customer service throughout the delivery process.
  • Communicate efficiently with customers about their orders.
  • Ensure that all food is handled properly according to safety guidelines.
  • Load groceries into vehicle for delivery to customers' homes.
  • Follow established safety protocols when driving a personal or company vehicle on deliveries.
  • Track progress of orders using Shipt mobile app and other technology tools provided by the company.
  • Maintain cleanliness of shopping bags and totes during each shift.
  • Safely transport goods from store to customer's home in a timely manner.
  • Inspect expiration dates on products before delivering them to customers' homes.
  • Stay up-to-date with current promotions, policies, pricing, and product availability.
  • Meet deadlines for assigned tasks while maintaining high standards of work quality.
  • Demonstrate knowledge of various store layouts and locations.
  • Remain organized throughout shifts by managing multiple orders at once.
  • Handle special requests from customers such as substitutions or additional items.
  • Utilize problem solving skills when issues arise with orders or deliveries.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Completed pickup and shopping orders for customers within local area.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Listened to customer needs to identify and recommend best products and services.

Sales and Service Associate

USPS
Lake Orion, MI
06.1986 - 02.2018
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Ensured compliance with company safety regulations at all times while on the job.
  • Built relationships with customers by providing friendly customer service.
  • Answered customer questions and provided store information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Supported management team to facilitate task completion and meet performance goals.

Education

High School Diploma -

Oakland Community College, Auburn Hills, MI

Websites

References

References available upon request.

Timeline

Inventory Coordinator - Meijer
02.2022 - 10.2023
Shipt Shopper - Shipt
05.2019 - 01.2023
Sales and Service Associate - USPS
06.1986 - 02.2018
Oakland Community College - High School Diploma,

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Cindy Blake