Cindy Bourinot
Lynnfield,US
Summary
Strategic and results-driven leader with extensive experience in developing and executing enterprise-wide data governance frameworks to drive data integrity and quality, operational efficiency, and digital transformation. Proven success in shaping and implementing governance programs, standardizing data management practices, leading data stewardship programs, and fostering a culture of data literacy and ownership. Skilled in translating complex business needs into scalable data management procedures and building alignment and partnerships across business and IT functions.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Director, Information Governance
American Tower Corporation
10.2017 - Current
- Develop, implement and manage data governance frameworks and programs, including policies, quality standards, ownership models, and stewardship accountability.
- Oversee lifecycle management of critical data assets including documenting metadata, validation standards, and data lineage to assure consistent, accurate, and trustworthy data is available for business use and process automations.
- Partner with IT to align business data needs with data architecture framework, Master Data Management (MDM) principles, and governance polices to establish a single source of the truth exists across all systems and reporting, ensuring consistency and accuracy.
- Oversee US Tower business document management strategy, ensuring version control, lifecycle ownership, retention policy adherence, metadata tagging, and accessibility are in place.
- Champion enterprise-wide initiatives to elevate data literacy and expand self-service tools, fostering a culture of accountability and strong data stewardship across all business functions.
- Drive strategic conversations with global data teams to advocate for data governance frameworks and principles, influencing adoption of best practices in enterprise data management
Director, Leasing Operations
American Tower Corporation
04.2014 - 10.2017
- Managed end-to-end customer transaction processes - including leasing and installation services, tenant re-contracting, and customer settlements – driving operational efficiency and enhancing customer satisfaction.
- Led a cross-functional team to improve the customer experience throughout the leasing process by emphasizing responsiveness, effective issue resolution, clear communication, and alignment with business objectives.
- Oversaw quarterly/annual amendment budget and forecasting ensuring alignment with the Sales organization.
Collocation Manager, Managed Sites
American Tower Corporation
11.2011 - 04.2014
- Oversaw all leasing activities for the rooftop portfolio, including landlord approvals, issue resolution, and site access coordination, ensuring seamless operations and stakeholder alignment.
- Designed and implemented procedures and performance metrics to streamline cycle times, accelerate issue resolution and enhance the overall customer experience.
Collocation Project Supervisor
American Tower Corporation
04.2009 - 11.2011
- Managed the work distribution, production, and issue escalation for a team of Specialists, ensuring timely and accurate execution of tasks.
- Monitored and optimized operational processes, implementing collaborative improvements that reduced errors and minimized re-work.
Account Project Manager
American Tower Corporation
02.2007 - 04.2009
- Served as the primary project lead and customer liaison for all tower leasing projects submitted on assets in the California market.
Contracts Specialist
American Tower Corporation
03.2006 - 02.2007
- Drafted and revised lease agreements and amendments for telecommunications tower tenants, ensuring compliance with company legal standards.
Leasing Agent
Keypoint Partners
03.2003 - 03.2006
- Licensed Real Estate Salesperson representing retail commercial property owners in lease negotiations for tenant transactions and managing daily leasing operations including marketing strategies, budget oversight, and status reporting.
Marketing Associate
Northland Investments Corporation
06.2000 - 03.2003
- Prepared investment memorandums and Request for Proposals (RFPs) for potential real estate acquisitions and new development opportunities.
Education
Bachelor of Science -
Westfield State University
Westfield, MA05.2000
Skills
Data Governance
- Proven Leadership
- Data Stewardship & Literacy
- Strong Interpersonal Relationships
- Metadata Management
- Strong Business Acumen
- Data Cataloging and Lineage
- Change Management
Certification
- Certified Data Management Professional (CDMP)
- Six Sigma Green Belt Certified
- Data Governance Professionals Organization (DGPO)
- Data Management Association (DAMA)
Timeline
Director, Information Governance
American Tower Corporation
10.2017 - Current
Director, Leasing Operations
American Tower Corporation
04.2014 - 10.2017
Collocation Manager, Managed Sites
American Tower Corporation
11.2011 - 04.2014
Collocation Project Supervisor
American Tower Corporation
04.2009 - 11.2011
Account Project Manager
American Tower Corporation
02.2007 - 04.2009
Contracts Specialist
American Tower Corporation
03.2006 - 02.2007
Leasing Agent
Keypoint Partners
03.2003 - 03.2006
Marketing Associate
Northland Investments Corporation
06.2000 - 03.2003
Bachelor of Science -
Westfield State University
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