Dedicated administrative and customer service professional proficient in education enrollment processes. Skilled at setting goals, developing plans and monitoring progress. Well-organized and personable with expertise in Anthology.
Overview
20
20
years of professional experience
Work History
Tax Specialists
Intuit
01.2023 - Current
Prepare Personal Income Taxes using the Turbo Tax Software
Customer Service oriented work
To assure clients finish their own taxes or Provide the Full Service to those that were not interested in doing their own taxes
Seasonal work contracted annually from Jan– April
Online Enrollment Coordinator
La film school
01.2021 - Current
Enroll, code, audit, and manage all incoming student enrollment data including academic and financial records
Report anomalies to management team
Apply skills to improvement of daily processes i.e., collaboration with colleagues to assure daily reporting. Use various reporting mechanism from excel spreadsheet to the use of Anthology Groups to identify Cohorts.
Office Manager AP/Coordinator
GlobAL Keg Rental, LLC
01.2018 - 01.2020
General accounting, help with GL account reconciliations, code documents
Create an approval system for incoming invoices, track approved invoice posting them into our Financial System on a daily, weekly, and quarterly basis using SharePoint platform
Managed all office purchases and the coordination of repairs to any office equipment
Post financial information to journals and ledgers
Perform other related duties and participate in special projects as assigned
Resolve discrepancies, posted approved invoices daily, research posting errors & other ad hoc projects
Developed a policy for the all office employees who were granted an expense card
Enforced the compliance and completed monthly reports on all expense companywide to the CFO monthly.
Online Enrollment Coordinator
La film school
01.2017 - 01.2018
Review, code, audit, and manage all incoming student enrollment data including academic and financial records
Improved reporting spreadsheets for management’s daily, weekly, and quarterly updates on enrollment
Trained and mentored junior enrollment professionals in CRM Campus VUE software, increasing their speed from processing 10 students per day to processing 40-50 students per day.
Senior Registrar
Everest university (CCI/Zenith Education Group)
01.2013 - 01.2017
Advised and assisted students on enrollment, transfer, and graduation requirements
Supervised and trained an administrative staff of five and provided metrics and reports to management for trend analysis
Ensured that registration and enrollment processes for up to ~2000 students met regulatory, corporate, and Department of Education compliance standards
Condensed data from multiple sources and formatted into a multiple tab spreadsheet; provided to management to meet daily, weekly, and quarterly information deadlines
Maintained curriculum and degree inventories and updated catalogs as appropriate
Learned processes of all departments and proactively assisted students to ensure graduation as enrollments declined and programs narrowed.
Registrar
city college inc.
01.2008 - 01.2013
Managed Registrar’s office as college grew from 80 to 450+ students
Created schedules for daily, weekly, and quarterly processes; designed spreadsheets in Excel to provide timely information to management
Ensured compliance with company policy and accreditation audit teams recommendations
Advised students on course sequencing, transfer, and graduation requirements
Coordinated review of attendance and grade appeals and implemented strategies to increase student role in review processes
Created department procedure manual for compliance and training purposes; composed all outgoing communications to students; managed inventory and purchase of office supplies.
Accounting Manager
melrose-Sovereign inc.
01.2006 - 01.2008
Managed a team of six and oversaw all General Accounting, Accounts Receivable, and Accounts Payable activities
Maintained accounting systems for ~$500K in monthly financial activity, completing balancing, reconciliation, research, and discrepancy resolution records in proprietary TOPS software
Managed and sent out the monthly 160 Financials reports to account holders including income statements, balance sheets, aged assessments, receivables, prepaid assessments, and accounts payable reports
Resolved complex accounting issues; responded to audit inquiries and exception reports; ensured that GAAP (Generally Accepted Accounting Principles) were followed.
Bookkeeper
grif management inc.
01.2004 - 01.2006
Verified source documents; allocated and posted financial transactions in subsidiary books and transferred to General Ledger
Reconciled and balanced all accounts
Recorded daily entry of ~$200K in accounting transactions; reviewed and verified purchase orders
Managed accounts payable and accounts receivable
Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Maintained and processed invoices, deposits, and money logs.
Education
Associate of Arts in Business Management -
saint leo university
St. Augustine, FL
01.2012
Skills
Tax Return Preparation
Tax Software Proficiency
Problem-solving abilities
Active Listening
Critical Thinking
Verbal and written communication
Time Management
Teamwork and Collaboration
Skills
Salesforce, Campus VUE, NetSuite, Microsoft Navigator, QuickBooks, Excel, PowerPoint, Word, Outlook, English, Spanish
Quote
The way to get started is to quit talking and begin doing.