Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Brimmer

West Warwick,RI

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Area Leader with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.

Multi unit experience dealing with high levels of complexity in all aspects.

Overview

18
18
years of professional experience

Work History

Area Leader

7-11 Convenience Store
09.2020 - Current
  • Improved team efficiency by implementing streamlined processes and optimizing daily operations.
  • Achieved increased productivity by establishing effective communication channels within the team.
  • Managed multiple projects simultaneously, ensuring timely completion and high quality results.
  • Monitored merchandise stock and cleanliness of locations, supporting unique location identity while upholding corporate standards.
  • Built positive and productive relationships with store and field leadership.
  • Supervised 18-21 locations to enforce high-quality standards of operation.

Store Leader

7-11 Convenience Store
06.2017 - 09.2020
  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Streamlined inventory management with accurate record-keeping and timely ordering of products.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.

Store Manager

Big Lots
12.2005 - 05.2017
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

No Degree - Education

URI
Kingston, RI

Associate of Arts - Education

CCRI
Warwick, RI

Skills

  • Strong leadership skills
  • Team-oriented
  • Sales professional
  • Store operations
  • Excellent time management
  • Exceptional multi-tasker
  • Budget Management
  • Organizational Skills
  • Delegation Skills
  • Conflict Resolution

Timeline

Area Leader

7-11 Convenience Store
09.2020 - Current

Store Leader

7-11 Convenience Store
06.2017 - 09.2020

Store Manager

Big Lots
12.2005 - 05.2017

No Degree - Education

URI

Associate of Arts - Education

CCRI

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Cynthia Brimmer