Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cindy Broadway

Esthetician
Walker,LA - Louisiana

Summary

To obtain an esthetics position in the industry to utilize my knowledge, experience and skills.

Overview

22
22
years of professional experience

Work History

Esthetician

Avant Tous Beauty Bar And Med Spa
04.2022 - Current
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Stocked treatment rooms with proper supplies.
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Notified supervisor of supply needs to maintain stock of necessary items.
  • Performed consultations for patients before scheduling treatments.
  • Sterilized equipment for patient treatments.
  • Fostered friendly, warm and exceptional customer experience.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Performed various facial treatments for optimal skin health.

Esthetician

Esther Beauty
01.2021 - 03.2022
  • Discussed procedures and treatment options with clients.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Performed consultations for patients before scheduling treatments.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Welcomed clients arriving for appointments.
  • Performed waxing.
  • Sterilized equipment for patient treatments.
  • Stocked treatment rooms with proper supplies.
  • Performed various facial treatments for optimal skin health.
  • Fostered friendly, warm and exceptional customer experience.

Administrative Assistant

The Children's Coalition for NELA
08.2015 - 09.2019
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
  • Maintained and reserved executive conference room calendar
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock
  • Tagged, organized and stored physical files
  • Served as receptionist and gave information or directed visitors and parents to appropriate offices
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency
  • Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets, and imaging documents
  • Scheduled meetings, appointments, and travel


Medical Receptionist/Chiropractic Assistant

Traxler Chiropractic
01.2014 - 08.2015
  • Carefully wrote down all phone messages and relayed them to appropriate personnel
  • Greeted each patient pleasantly and provided desk sheet for sign-in
  • Scheduled, rescheduled and handled cancelled appointments for patients
  • Ordered all office supplies including ink cartridges, toner, and paper
  • Checked patient data including insurance, demographic and health history to ensure all information was current
  • Answered phone by second ring and greeted callers enthusiastically
  • Obtained payments from patients and scanned identification and insurance cards
  • Adhered to strict HIPAA guidelines at all times according to company policy
  • Ensured waiting room looked neat and organized at all times

Receptionist

Scriber Insurance
03.2012 - 01.2014


  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
  • Answered and directed incoming calls using multi-line telephone system
  • Oversaw office inventory by restocking supplies and making purchase orders
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
  • Corresponded with clients through email, telephone or postal mail
  • Provided clerical support to company employees, including copying, faxing and file management

Manager

Tattoos by Clark
01.2007 - 10.2011


  • Extended existing customer relationships through extensive communication and tried and true marketing strategies
  • Processed all sales transactions accurately and in timely fashion
  • Kept showroom clean and maintained neat, orderly product displays
  • Recommended and helped customers select merchandise based on their needs
  • Offered exceptional customer service to differentiate and promote company brand
  • Managed cash stock and inventory balances accurately
  • Educated customers on product and service offerings
  • Immediately addressed issues with customers so that could be successfully resolved

Medical Receptionist

Drs. Thiering & Lin OBGYN
02.2002 - 11.2006
  • Set up appointments for physician visits and procedures using calendar software
  • Handled all office supply ordering including ink cartridges, toner and paper
  • Communicated with all partners throughout practice including physicians, nursing staff, technicians and medical assistants
  • Straightened up waiting room so that it remained neat and organized
  • Processed patient payments and scanned identification and insurance cards
  • Observed strict HIPAA guidelines at all times according to company policy
  • Entered patient information including insurance, demographic and health history into system to ensure that all records were up-to-date
  • Took messages from patients and relayed them to appropriate staff

Education

Aveda Arts & Sciences Institute
Hammond, LA
04.2020

Diploma -

Assumption High
05.2001

Skills

  • Spa retail sales
  • Scheduling
  • Morpheus8
  • VI Peels
  • IPL
  • Laser Hair Removal
  • Waxing
  • Basic & Advanced Facials
  • Sanitation
  • Dermaplane
  • HydraFacials
  • Microneedling
  • Spray Tans

References

Available upon request.

Timeline

Esthetician

Avant Tous Beauty Bar And Med Spa
04.2022 - Current

Esthetician

Esther Beauty
01.2021 - 03.2022

Administrative Assistant

The Children's Coalition for NELA
08.2015 - 09.2019

Medical Receptionist/Chiropractic Assistant

Traxler Chiropractic
01.2014 - 08.2015

Receptionist

Scriber Insurance
03.2012 - 01.2014

Manager

Tattoos by Clark
01.2007 - 10.2011

Medical Receptionist

Drs. Thiering & Lin OBGYN
02.2002 - 11.2006

Aveda Arts & Sciences Institute

Diploma -

Assumption High

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Cindy BroadwayEsthetician