Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Burch

Middleport,NY

Summary

Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.

Overview

8
8
years of professional experience

Work History

Production Facilitator

Perry's Ice Cream
Akron, NY
04.2026 - Current
  • Contributed to team objectives by actively participating in a unionized work environment, ensuring alignment with collective agreements.
  • Maintained detailed records of team members' time cards to support payroll processing and reporting.
  • Applied knowledge of Microsoft Excel, ADP, and Cimpro to support data-driven decision-making and reporting activities.
  • Directed daily meetings to oversee shift pass-downs and management discussions on production line projects and future events. Managed production schedules strategically to achieve key performance indicators.

Operations Supervisor

HP Hood LLC
Batavia, NY
02.2021 - 03.2026
  • Assisted in monitoring daily operations for efficiency and safety compliance.
  • Supported team in implementing standard operating procedures and best practices.
  • Learned to operate essential tools and equipment for production tasks.
  • Conduct monthly safety inspections
  • Oversee a team of 20 employees; ensure employees follow good GMP's
  • Audit and approve payroll, schedule time off and manage schedules through UKG.
  • Complete daily shift reports, verify proper documentation on daily shift paperwork as well as perform mock trial questions for annual SQF audits.

Lead in Training

HP Hood LLC
Batavia, NY
07.2019 - 02.2021

- Took training for Dairy 101 courses

- Assisted Supervisor in completing daily shift reports, verifying proper documentation with daily paperwork as well training new employees and filling in on the line for vacations/call ins.

Supervisor

Mizkan Americas
Lyndonville, NY
04.2018 - 07.2019
  • Supervised daily operations to ensure efficiency and adherence to safety protocols.
  • Trained and mentored team members to enhance skills and improve performance.
  • Implemented process improvements that increased workflow effectiveness and reduced downtime.
  • Assisted with implementation of the 5S program
  • Audited and approved payroll with ADP.
  • Assisted in conducting annual inventory counts

Education

High School Diploma -

Oakfield-Alabama Central School District
Oakfield, NY

Skills

  • CPR/AED certified
  • Performance monitoring
  • Task delegation
  • Staff supervision

Timeline

Production Facilitator

Perry's Ice Cream
04.2026 - Current

Operations Supervisor

HP Hood LLC
02.2021 - 03.2026

Lead in Training

HP Hood LLC
07.2019 - 02.2021

Supervisor

Mizkan Americas
04.2018 - 07.2019

High School Diploma -

Oakfield-Alabama Central School District