Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Cindy Cacpata

The Bronx

Summary

Results-driven Medical Assistant with expertise in patient care and administrative support. Experienced in managing patient flow and ensuring adherence to HIPAA regulations, ready to enhance operational efficiency and deliver outstanding customer service.

Overview

6
6
years of professional experience

Work History

Medical Assistant

TRI-BOROUGH MEDICAL PRACTICE PC
BRONX
01.2023 - Current
  • Assisted physicians with patient examinations and clinical procedures.
  • Managed patient intake and maintained accurate medical records.
  • Scheduled appointments and coordinated follow-up visits for patients.
  • Educated patients on treatment plans and medication instructions.
  • Maintained inventory of medical supplies and ordered as needed.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Administrative Medical Clerk

Lincoln Hospital Center
The Bronx
02.2020 - 12.2022
  • Processed patient records and maintained confidentiality in compliance with regulations.
  • Coordinated communication between patients, doctors, and insurance providers effectively.
  • Performed data entry into the electronic health record system.
  • Entered new patient information into the computer system accurately and timely.
  • Answered phones and transferred calls to appropriate personnel.
  • Ensured that all forms were completed correctly before submitting them to third-party payers or other organizations.
  • Maintained confidentiality of records relating to clients' treatment
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Education

MEDICAL ASSISTANT CERTIFICATE PROGRAM GPA

Hostos Community College
Bronx, NY
07-2025

PHLEBOTOMY & EKG

Bronx Community College
Bronx, NY
05-2008

Early Childhood Care And Education

Hostos Community College
Bronx, NY

High School Diploma -

MORRIS HIGH SCHOOL
1110 BOSTON RD BRONX NY 10456
01-2004

Skills

  • Patient care
  • Data entry
  • Communication skills
  • Appointment scheduling
  • Team collaboration
  • Customer service
  • Clerical support
  • Teamwork and collaboration
  • Remote office availability
  • Communication
  • Google drive
  • Team management

Languages

English
Professional
Spanish
Full Professional

References

References available upon request.

Timeline

Medical Assistant

TRI-BOROUGH MEDICAL PRACTICE PC
01.2023 - Current

Administrative Medical Clerk

Lincoln Hospital Center
02.2020 - 12.2022

MEDICAL ASSISTANT CERTIFICATE PROGRAM GPA

Hostos Community College

PHLEBOTOMY & EKG

Bronx Community College

Early Childhood Care And Education

Hostos Community College

High School Diploma -

MORRIS HIGH SCHOOL

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